Riing Quad controller randomly losing signal

[AustinGreyson 0]

Is this a normal thing? I am having issues where my riing quad fans will be working fine (leds working as they are set and fan speeds being controlled by tt rgb plus) and then all of a sudden the lights will change the default wave effect and  omegle discord xender the fan speeds just sit between 500 and 700. The only way I am able to get them back to normal is to restart my computer. Am I doing something wrong or is it just something with these fan controllers?