New W7 waterblock and controller seems to have destroyed first controller that had my fans and pump on it

[Aaron Hall]

OK so i recently needed to maintenance my watercooling loop.  instead of sticked with original waterblock i got with the TT kit, i bought the W7 waterblock.  so of course i saw on the site "DO NOT PLUG INTO ANY OTHER CONTROLLERS"...so i didn't i used the controller that came with it and i used the second micro usb cable that wasn't used from the connection to my motherboard to it and of course power to molex, and had 1 single item on that controller...the Waterblock!!!!.

So i boot up first time i'm excited Controller 1 4 fans and my P22 D5 Pump reservoir combo, control 2 (yes i did move the first dip switch on the back of the controller to on).  TT RGB loads and says Error controller one and only two of my fans showed up while everything else disappear!!!.  And controller two has an error even though i changed the profile for the first usb port to W7.  I don't know what happened and have tried many different things.  Even unplugging the controller for the waterblock and seeing if that resolved it, but for now i only have two fans registering on controller one.  I've uninstalled the software and re-installed it, i've uninstalled the software and downloaded and installed an older version of it....no luck

Anyone have a clue as to what went wrong.  And how if anything i can fix it!

Specs 

i9-9900K

32 Gig Titan X

Gigabyte Aorus Z390 wifi pro

gigabyte aorus rtx 2060 Super