software or ram broken

[Impatientz]

so i just built a new pc and downloaded the thermaltake ram driver but it’s not letting me change the colour of my ram, i tried swapping my ram to different slots but nothing seems to work

[Kasey001]

Is there a way to make it so that my ram rbg turns off when my computer goes to sleep?

[djmixerinc]

You might want to consider the following options:

Ensure that you're running the most recent version of the driver.
Try running the software as an administrator.
Check the compatibility of your RAM with the software.
Disable or uninstall other RGB controlling software that might be conflicting.
Attempt a fresh installation of the Thermaltake software.
Look for any BIOS updates from your motherboard manufacturer.
If all else fails, you might need to get in touch with Thermaltake's customer support.