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IRIS M50 Mouse software not working

Joseph Wilson

By Joseph Wilson
in Gaming Mice

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Joseph Wilson Beginner

Joseph Wilson

Posted
Posted

Hi all,

I have had my IRIS M50 mouse and X1 RGB keyboard for two weeks now, and i still cant get the software to work properly.

I installed both command centre pro and the X1 keyboard software, each one will launch once after installation, and then never again.

Am I missing something obvious? Should I be using the TT itake software instead?

I have downloaded the iTake software but it doesnt recognise that I have connected any thermaltake equipment.

Please help

TT Lily Advanced Member

TT Lily

Posted
Posted

Hello @Joseph Wilson,

Thank you for your message. Unfortunately, iTake doesn’t support X1 keyboard, you have to use the X1 keyboard software instead. Besides, for the launching issue, could you please provide pictures/videos then our engineer can take a look into it?

 

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