Joseph Wilson Posted September 14, 2021 Report Share Posted September 14, 2021 Hi all, I have had my IRIS M50 mouse and X1 RGB keyboard for two weeks now, and i still cant get the software to work properly. I installed both command centre pro and the X1 keyboard software, each one will launch once after installation, and then never again. Am I missing something obvious? Should I be using the TT itake software instead? I have downloaded the iTake software but it doesnt recognise that I have connected any thermaltake equipment. Please help Quote Link to comment Share on other sites More sharing options...
TT Lily Posted September 16, 2021 Report Share Posted September 16, 2021 Hello @Joseph Wilson, Thank you for your message. Unfortunately, iTake doesn’t support X1 keyboard, you have to use the X1 keyboard software instead. Besides, for the launching issue, could you please provide pictures/videos then our engineer can take a look into it? Quote Link to comment Share on other sites More sharing options...
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