Problems with new PSU TG 1200w RGB

[Tomcat7x7x7]

Hello,

I have nearly new 1 year old PSU, and now PSU start producing clicking sound like pop corn. 

Did any one had the same problem? 

I contacted the technical support, and eRMA and got no answer.

I wolud apriciate any help or contact.

Video of psu

https://streamable.com/ywvqkw

[Marcin Szymański]

Hi, I have a very similar problem with my power supply. Have you managed to solve this problem somehow. Is it safe to continue using it?

Best Regards

[Tomcat7x7x7]

10 hours ago, Marcin Szymański said:

Hi, I have a very similar problem with my power supply. Have you managed to solve this problem somehow. Is it safe to continue using it?

Best Regards

Hello, i have started the RMA, and got a new PSU in few days. 

I  would recommend not to use it immediately and send it back to TT.

As I herad it is the problem in high voltage circuit so it is very dangerous, sound like electric shocker.

[Marcin Szymański]

Thank you for your answer. How did you contact support? They do not respond to any emails or forms.

[Tomcat7x7x7]

They will send you e-mail with all informations after submitting RMA.

[Marcin Szymański]

Thank you

[Aashi]

On 1/17/2023 at 2:32 PM, Tomcat7x7x7 said:

Hello, i have started the RMA, and got a new PSU in few days. 

I  would recommend not to use it immediately and send it back to TT.

As I herad it is the problem in high voltage circuit so it is very dangerous, sound like electric shocker.

Hi friend

Thank you so much for this information.