tbremer Posted November 24, 2015 Report Posted November 24, 2015 After upgrading to v36 firmware my Poseidon Z RGB is no longer accessible in either Windows or Mac environment, for #### and giggles I spun up a VM, made sure the keyboard was visible to the Windows machine, and the drivers failed to install… Is there a way to roll back the device? Manually revert the drivers? Thanks! Quote
tbremer Posted November 24, 2015 Author Report Posted November 24, 2015 I downloaded the v30 firmware update from the site and am currently running that… The update says I am at firmware version: 0 How long should this process take? Quote
tbremer Posted November 25, 2015 Author Report Posted November 25, 2015 I got the keyboard to a ppoint where it will update, however, it's been stuck in the same spot for quite a while…How long should a firmware update take? Quote
Guest Tt Josh Posted November 25, 2015 Report Posted November 25, 2015 Did you try with another computer? or another USB port? Quote
tbremer Posted November 25, 2015 Author Report Posted November 25, 2015 I have tried with multiple virtual machines, update either always fails or the machine fails to recognize the keyboard. http://imgur.com/a/BaLNn My likely course of action at this point is to exchange the keyboard where I bought it and not update the firmware, which is super frustrating. That is, of course, unless there is some way to update through the Command Line on a UNIX/Linux machine. Quote
Guest Tt Josh Posted December 17, 2015 Report Posted December 17, 2015 We will fix the VERSION 0 for the next update but the wording will not affect the features on the software Quote
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