Slayerr1991 Posted September 9, 2014 Report Posted September 9, 2014 Hi everyone. I got my theron mouse about a week ago, and I'm having the same problem as him. http://community.thermaltake.com/index.php?/topic/193-theron-gaming-mouse/ Any soluion? Quote
Slayerr1991 Posted September 10, 2014 Author Report Posted September 10, 2014 The same problem as the original poster. Buttons work, but it doesn't move. I barely moves when it's a little bit up. The problem started when I updated the firmware Quote
Slayerr1991 Posted September 11, 2014 Author Report Posted September 11, 2014 I still having the same problem :_ Quote
aerofighter Posted October 31, 2014 Report Posted October 31, 2014 I have got the same problem as the OP. Buttons work fine, but the cursor does not move. It started after i upgraded the firmware. Quote
Slayerr1991 Posted November 3, 2014 Author Report Posted November 3, 2014 So this problem has no solution?! Quote
Guest Tt Paul Posted November 4, 2014 Report Posted November 4, 2014 So this problem has no solution?! HI, Slayerr1991 I would suggest you to go for a warranty replacement, sorry for any inconvenience. Quote
Slayerr1991 Posted February 16, 2015 Author Report Posted February 16, 2015 Hi, the mouse is now working but I have no idea why haha. The only problem that I have right now is that the only profile that works it's the first one. The others doesn't do anything (doesn't change DPI,lights,etc.) Do you know what could be the problem? Quote
Guest Tt Josh Posted March 2, 2015 Report Posted March 2, 2015 Try reinstall the software again. Click HERE for the downloadable software. Quote
Slayerr1991 Posted March 4, 2015 Author Report Posted March 4, 2015 I reinstalled the software but nothing happened. Any other ideas? Quote
Guest Tt Josh Posted March 4, 2015 Report Posted March 4, 2015 I reinstalled the software but nothing happened. Any other ideas? Hey Slayerr1991, try to install this, Click HERE and see what happen. I'll escalate the issue for you to the Product Management to check on the firmware. Quote
Slayerr1991 Posted March 5, 2015 Author Report Posted March 5, 2015 Hello. It says I don't need a firmware update Quote
Guest Tt Josh Posted March 5, 2015 Report Posted March 5, 2015 Our product management team will provide a solution to everyone soon! Slayerr1991 1 Quote
Guest Tt Josh Posted March 9, 2015 Report Posted March 9, 2015 Try this! Click HERE to install~ Quote
Slayerr1991 Posted March 13, 2015 Author Report Posted March 13, 2015 It says it doesn't need an update Quote
Guest Tt Josh Posted March 24, 2015 Report Posted March 24, 2015 Hey Slayerr1991! FINALLY THE UPDATED FIRMWARE IS HERE! Click HERE to download! Quote
Slayerr1991 Posted March 27, 2015 Author Report Posted March 27, 2015 Thank you so much. It's fully working now. Quote
Guest Tt Josh Posted March 27, 2015 Report Posted March 27, 2015 Hope you're gonna enjoy the mouse! Quote
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