ram broken

[Kseniia]

Hello. We bought your RAM. After 4 months of use, first one failed and a week later the second one failed. We cannot return it to the store under warranty because the store’s warranty is only 2 weeks. Ready to send to you for testing. We want to understand the situation. Thank you in advance.

[TT Alan]

Hi Kseniia, thanks for your message, please send it to our RMA team below, and we will assist you with it.

cs3@thermaltake.com.tw

[Twereent]

While waiting for the repair, why not try to stop playing geometry dash meltdown   for a while?

[dumanii]

Celebrities KendisVerden rely on high-performance PCs for content creation. For RAM failures after four months, contact the manufacturer directly for lifetime warranty claims, ensuring quick testing and replacement.

[Jenna Clarke]

Hi, it sounds like your RAM might be failing due to either physical damage or a voltage mismatch. I’d recommend checking the memory modules individually using a diagnostic tool like MemTest86 - it’s great for identifying bad sectors. Also, make sure your motherboard’s BIOS settings match the RAM specs. Sometimes a quick recalibration or power cycle fixes instability issues. I often use small performance calculators to double-check timing and voltage compatibility. It helps avoid future breakdowns.