Skyblue Posted December 23, 2015 Report Posted December 23, 2015 So the firmware 36 doesn't work at all with my computer (windows 10) for some reason. After reading through the forum i have concluded it's not an issue my end, just shoddy firmware made by you guys. This wouldn't be so much of an issue until you bother to make something that works, but when using firmware 30 (as suggested) i can't actually "apply" or "save" any profiles i make, not matter how simple. It just sits on the "loading" animation without ever doing anything. I've tried re-installing, restarting my computer, reinstalling the drivers (all the usual stuff) but with no luck in fixing it. Is there any fix for this, or are we going to have to wait to get software that actually works... you know... get what we actually paid for? Quote
Guest Tt Josh Posted December 24, 2015 Report Posted December 24, 2015 Hi, which product are you referring to? and please provide us the country you're from? Quote
Skyblue Posted December 25, 2015 Author Report Posted December 25, 2015 Ah sorry - Poseidon Z RGB, brown switch. I'm from the UK. Also an update - i managed to get the firmware 30 working, by manually replacing the current firmware files with the 30 ones and then forcing an "update" which updated it to 30. So i have the basic software working. Any ETA on the firmware 36 fix? Quote
Guest Tt Josh Posted December 28, 2015 Report Posted December 28, 2015 The new software will ready beginning of next year but no estimated date yet. Quote
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