Lightning25 0 Report post Posted March 19, 2016 I'am in need of your help because suddenly my challenger prime keys won't register just happen today been using me keyboard for almost 9 months now, the enter key is working but i can't type or do anything please help Quote Share this post Link to post Share on other sites
Guest Tt Josh Report post Posted March 21, 2016 I'am in need of your help because suddenly my challenger prime keys won't register just happen today been using me keyboard for almost 9 months now, the enter key is working but i can't type or do anything please help Did you try with another USB port? or another computer? Which country are you from? I'll provide you the local support email so you can contact them directly Quote Share this post Link to post Share on other sites
Lightning25 0 Report post Posted April 4, 2016 Yes i have already tried in different usb ports and also in 2 diff computer still the same, the keys that are unresponsive are the ones in the right hand side namely, QWER, ASDF, ZXCV, CTRL, ESC, SHIFT. I'm from the PHILIPPINES Sir my keyboard is just 8 months old from the date of purchase Quote Share this post Link to post Share on other sites
Lightning25 0 Report post Posted April 4, 2016 Did you try with another USB port? or another computer? Which country are you from? I'll provide you the local support email so you can contact them directly Yes i have already tried in different usb ports and also in 2 diff computer still the same, the keys that are unresponsive are the ones in the right hand side namely, QWER, ASDF, ZXCV, CTRL, ESC, SHIFT. I'm from the PHILIPPINES Sir my keyboard is just 8 months old from the date of purchase Quote Share this post Link to post Share on other sites
Guest Tt Josh Report post Posted April 6, 2016 Yes i have already tried in different usb ports and also in 2 diff computer still the same, the keys that are unresponsive are the ones in the right hand side namely, QWER, ASDF, ZXCV, CTRL, ESC, SHIFT. I'm from the PHILIPPINES Sir my keyboard is just 8 months old from the date of purchase Please send an email to our customer support at cs2@thermaltake.com and they will assist you further. Quote Share this post Link to post Share on other sites
Lightning25 0 Report post Posted April 6, 2016 Please send an email to our customer support at cs2@thermaltake.com and they will assist you further. thank you i've already sent an email to them hopefully they will respond asap Quote Share this post Link to post Share on other sites
Guest Tt Josh Report post Posted April 6, 2016 thank you i've already sent an email to them hopefully they will respond asap Quote Share this post Link to post Share on other sites
