Lightning25 Posted March 19, 2016 Report Share Posted March 19, 2016 I'am in need of your help because suddenly my challenger prime keys won't register just happen today been using me keyboard for almost 9 months now, the enter key is working but i can't type or do anything please help Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 21, 2016 Report Share Posted March 21, 2016 I'am in need of your help because suddenly my challenger prime keys won't register just happen today been using me keyboard for almost 9 months now, the enter key is working but i can't type or do anything please help Did you try with another USB port? or another computer? Which country are you from? I'll provide you the local support email so you can contact them directly Quote Link to comment Share on other sites More sharing options...
Lightning25 Posted April 4, 2016 Author Report Share Posted April 4, 2016 Yes i have already tried in different usb ports and also in 2 diff computer still the same, the keys that are unresponsive are the ones in the right hand side namely, QWER, ASDF, ZXCV, CTRL, ESC, SHIFT. I'm from the PHILIPPINES Sir my keyboard is just 8 months old from the date of purchase Quote Link to comment Share on other sites More sharing options...
Lightning25 Posted April 4, 2016 Author Report Share Posted April 4, 2016 Did you try with another USB port? or another computer? Which country are you from? I'll provide you the local support email so you can contact them directly Yes i have already tried in different usb ports and also in 2 diff computer still the same, the keys that are unresponsive are the ones in the right hand side namely, QWER, ASDF, ZXCV, CTRL, ESC, SHIFT. I'm from the PHILIPPINES Sir my keyboard is just 8 months old from the date of purchase Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 6, 2016 Report Share Posted April 6, 2016 Yes i have already tried in different usb ports and also in 2 diff computer still the same, the keys that are unresponsive are the ones in the right hand side namely, QWER, ASDF, ZXCV, CTRL, ESC, SHIFT. I'm from the PHILIPPINES Sir my keyboard is just 8 months old from the date of purchase Please send an email to our customer support at cs2@thermaltake.com and they will assist you further. Quote Link to comment Share on other sites More sharing options...
Lightning25 Posted April 6, 2016 Author Report Share Posted April 6, 2016 Please send an email to our customer support at cs2@thermaltake.com and they will assist you further. thank you i've already sent an email to them hopefully they will respond asap Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 6, 2016 Report Share Posted April 6, 2016 thank you i've already sent an email to them hopefully they will respond asap Quote Link to comment Share on other sites More sharing options...
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