Poseidon Z Illuminated issue

[aaxe1]

Hello, I have a problem with the keyboard Poseidon Z Illuminated. When I press any key(Space,ctrl,alt lagging to),  it can: 1) print a few simbols 2-4, sometimes more. 2)just don't printed. 3) Sometimes  prints with a delay of approximately 1-2 seconds.Keyboard was buy 19.09.2014. Issue start about 9 month ago.

I am Russia resident if   it required.

For example:"Tt Esport by Thermaltake"

On keyboard:"TTt Esproby Therrrmalake"

 

Sorry for my bad English

Pls help me.

[Guest Tt Josh]

Hello, I have a problem with the keyboard Poseidon Z Illuminated. When I press any key(Space,ctrl,alt lagging to),  it can: 1) print a few simbols 2-4, sometimes more. 2)just don't printed. 3) Sometimes  prints with a delay of approximately 1-2 seconds.Keyboard was buy 19.09.2014. Issue start about 9 month ago.

I am Russia resident if   it required.

For example:"Tt Esport by Thermaltake"

On keyboard:"TTt Esproby Therrrmalake"

 

Sorry for my bad English

Pls help me.

Hi aaxe1, please contact our Russian Support at erma@thermaltakerussia.ru and we will have someone to assist you further on the keyboard.

[aaxe1]

Thanks fo assistance!

[Guest Tt Josh]

No problem

[aaxe1]

Hello again,Rus support don't answer.

[Guest Tt Josh]

Hello again,Rus support don't answer.

Hi please send your email to them again and allow 7-14 business days for them to reply as Russian team is currently busy.

[aaxe1]

ok

[Guest Tt Josh]

[aaxe1]

They still don't answer.

[Guest Tt Josh]

They still don't answer.

please send them the same email again

[balzer]

Hello, I also live in Russia, and have problems with the keyboard Poseidon Z, double clicking or buttons do not work out. Keyboard was buy 04.06.2015.

I wrote on erma@thermaltakerussia.ru April 21, there is no answer. I think there is nobody there.

I wrote the same copy on cs3@thermaltake.com.tw, refined the situation, and after my letter of April 27 is not the answer.

What do I do next and who can help me?

[Guest Tt Josh]

 

Hello, I also live in Russia, and have problems with the keyboard Poseidon Z, double clicking or buttons do not work out. Keyboard was buy 04.06.2015.

I wrote on erma@thermaltakerussia.ru April 21, there is no answer. I think there is nobody there.

I wrote the same copy on cs3@thermaltake.com.tw, refined the situation, and after my letter of April 27 is not the answer.

What do I do next and who can help me?

 

I'll will inform the russian support regarding on the issue.

[Amezia]

Hallo,

 

i ve the same issues like people before.
my keyboard is always double or tripple clicking a key.

i bought it 2 years ago in germany. 
would should i do next?

[Tt David]

Hallo,

 

i ve the same issues like people before.

my keyboard is always double or tripple clicking a key.

 

i bought it 2 years ago in germany. 

would should i do next?

 

Could you please contact our Gemany Branch here:

Thermaltake Germany GmbH

Oststrasse 26, 22844 Norderstedt, Germany 

TEL : +49(0)40/30-85-86-0 

FAX : +49(0)40/30-85-86-89 

E-MAIL :

info@thermaltake.de 

WWW :

http://de.thermaltake.com