aaxe1 Posted April 16, 2016 Report Share Posted April 16, 2016 Hello, I have a problem with the keyboard Poseidon Z Illuminated. When I press any key(Space,ctrl,alt lagging to), it can: 1) print a few simbols 2-4, sometimes more. 2)just don't printed. 3) Sometimes prints with a delay of approximately 1-2 seconds.Keyboard was buy 19.09.2014. Issue start about 9 month ago. I am Russia resident if it required. For example:"Tt Esport by Thermaltake" On keyboard:"TTt Esproby Therrrmalake" Sorry for my bad English Pls help me. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 18, 2016 Report Share Posted April 18, 2016 Hello, I have a problem with the keyboard Poseidon Z Illuminated. When I press any key(Space,ctrl,alt lagging to), it can: 1) print a few simbols 2-4, sometimes more. 2)just don't printed. 3) Sometimes prints with a delay of approximately 1-2 seconds.Keyboard was buy 19.09.2014. Issue start about 9 month ago. I am Russia resident if it required. For example:"Tt Esport by Thermaltake" On keyboard:"TTt Esproby Therrrmalake" Sorry for my bad English Pls help me. Hi aaxe1, please contact our Russian Support at erma@thermaltakerussia.ru and we will have someone to assist you further on the keyboard. Quote Link to comment Share on other sites More sharing options...
aaxe1 Posted April 18, 2016 Author Report Share Posted April 18, 2016 Thanks fo assistance! Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 18, 2016 Report Share Posted April 18, 2016 No problem Quote Link to comment Share on other sites More sharing options...
aaxe1 Posted April 23, 2016 Author Report Share Posted April 23, 2016 Hello again,Rus support don't answer. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 25, 2016 Report Share Posted April 25, 2016 Hello again,Rus support don't answer. Hi please send your email to them again and allow 7-14 business days for them to reply as Russian team is currently busy. Quote Link to comment Share on other sites More sharing options...
aaxe1 Posted April 25, 2016 Author Report Share Posted April 25, 2016 ok Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 26, 2016 Report Share Posted April 26, 2016 Quote Link to comment Share on other sites More sharing options...
aaxe1 Posted May 11, 2016 Author Report Share Posted May 11, 2016 They still don't answer. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 12, 2016 Report Share Posted May 12, 2016 They still don't answer. please send them the same email again Quote Link to comment Share on other sites More sharing options...
balzer Posted May 15, 2016 Report Share Posted May 15, 2016 Hello, I also live in Russia, and have problems with the keyboard Poseidon Z, double clicking or buttons do not work out. Keyboard was buy 04.06.2015. I wrote on erma@thermaltakerussia.ru April 21, there is no answer. I think there is nobody there. I wrote the same copy on cs3@thermaltake.com.tw, refined the situation, and after my letter of April 27 is not the answer. What do I do next and who can help me? Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 17, 2016 Report Share Posted May 17, 2016 Hello, I also live in Russia, and have problems with the keyboard Poseidon Z, double clicking or buttons do not work out. Keyboard was buy 04.06.2015. I wrote on erma@thermaltakerussia.ru April 21, there is no answer. I think there is nobody there. I wrote the same copy on cs3@thermaltake.com.tw, refined the situation, and after my letter of April 27 is not the answer. What do I do next and who can help me? I'll will inform the russian support regarding on the issue. Quote Link to comment Share on other sites More sharing options...
Amezia Posted October 23, 2016 Report Share Posted October 23, 2016 Hallo, i ve the same issues like people before.my keyboard is always double or tripple clicking a key.i bought it 2 years ago in germany. would should i do next? Quote Link to comment Share on other sites More sharing options...
Tt David Posted October 24, 2016 Report Share Posted October 24, 2016 Hallo, i ve the same issues like people before. my keyboard is always double or tripple clicking a key. i bought it 2 years ago in germany. would should i do next? Could you please contact our Gemany Branch here: Thermaltake Germany GmbHOststrasse 26, 22844 Norderstedt, Germany TEL : +49(0)40/30-85-86-0 FAX : +49(0)40/30-85-86-89 E-MAIL : info@thermaltake.de WWW : http://de.thermaltake.com Quote Link to comment Share on other sites More sharing options...
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