Poseidon Z blue LED Kailh Brown q button and space issue

[KaLu9 0]

Hello,

 

I ordered Poseidon Z from caseking.de last friday and it came this tuesday, so this is my first mechanical keyboard, I was very excited, howewer when I started playing CS:GO to try the new keyboard I noticed a Q button problem, sometimes it just wont register and its very important for me to use the Q button because I play with AWP alot and same happens with space but less frequently.

[KaLu9 0]

What do u mean ? 

[KaLu9 0]

I'm afraid you need to change the bottom. 

U mean the desk or what ?

[Tt David 38]

Could you please contact our German office and we will have someone assist with the issue: 

 

Thermaltake Germany GmbH

Oststrasse 26, 22844 Norderstedt, Germany 

TEL : +49(0)40/30-85-86-0 
FAX : +49(0)40/30-85-86-89 
E-MAIL :
info@thermaltake.de

support@thermaltake.de