breereilly Posted October 7, 2016 Report Share Posted October 7, 2016 So I bought a Talon mouse in July 2016, and after only a few months it's developed a short in the cord and no longer works. I've kept the cord mostly folded up because it was much longer than I needed, and it only ever sits on my lap desk. There's no reason there should be a short in the cord. I sent a warranty claim three (THREE!!) weeks ago and I have not heard a single thing back from Thermaltake. I tried to contact the company again today so hopefully they get back to me, but this is incredibly frustrating. Is there any way I can contact the company and actually talk to a human being? Thanks. Quote Link to comment Share on other sites More sharing options...
Tt David Posted October 13, 2016 Report Share Posted October 13, 2016 Hi Breereilly, We are very sorry for the experience you have. Could you provide your contact details(Name, address, phone, product, etc..) and send it to <info@ttesports.com> please? We will ask our customer service center take care of you issue immediately. Thank you. Quote Link to comment Share on other sites More sharing options...
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