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Posted

Hello recently bought this wonderful head set but Cannot seem to get the mic to work. I am using windows 10  and the motherboard is a ASUS Z170. I dont know if its the motherboard or windows 10. I am plugging the mic into the front panel which is recognized by Realtek HD Audio Manager. everything looks good divers are up to date the mic is not muted, if i flick it the green bars go up but not when I try to talk. I think the problem is with realtek but not sure. Any help on this would be great. Thank you in advanced.

 
Posted

yes it does I have tried it on phone and another computer. Does this mic need a driver? I can hear it rattling around and when tapping on it but not when talking.

Posted

Please contact our customer service and someone will help you with the issue


 


USA / Canada :


ttsupport@thermaltakeusa.com


Tel: Toll-Free 01-800-988-1088


M-F 9:00AM â€“ 5:30PM (P.S.T)   


 


Mexico :


Por Email: apoyotecnico@thermaltakeusa.com


Por Telefono: 01-800-823-2606


En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)   


 


Brazil: suporte@thermaltakebr.com


 


Asia: cs2@thermaltake.com.tw


 


Europe:  support@thermaltake.de


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