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I recently bought the cronos ad headset and when I say recently i mean yesterday it arrived

i opened the package this morning plugged them in and they didn't work

what should I do?

by the way I have set them to default,I updated drivers,I tried to disable and enable them,I even restarted my computer,I replugged them in 

The only thing i can think of is either a) the headphones are broken 

                                                          b my computer is broken

Edit: I think its from the headphones i plugged them in my phone and they still didn't work

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Could you try it on the other computer?


If it doesn't work, please contact our customer service: http://my.ttesports.com/csWarranty.aspx


USA / Canada :


Tel: Toll-Free 01-800-988-1088

M-F 9:00AM â€“ 5:30PM (P.S.T)   


Mexico :

Por Email: apoyotecnico@thermaltakeusa.com

Por Telefono: 01-800-823-2606

En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)   


Brazil: suporte@thermaltakebr.com


Asia: cs2@thermaltake.com.tw


Europe:  support@thermaltake.de

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