Tt David Posted April 20, 2017 Author Report Share Posted April 20, 2017 Which is M1, M2, and M3? Quote Link to comment Share on other sites More sharing options...
pindle Posted April 20, 2017 Report Share Posted April 20, 2017 10 hours ago, Tt David said: Which is M1, M2, and M3? I really have no clue what you mean. Do you mean the settings, per button? In that case, see the screenshots below. I left those settings alone so they are set as they are by default, after installing. Edit: oh I think I know what you mean now M1 = Left mouse button M2 = Right mouse button M3 = Scrollwheel button Quote Link to comment Share on other sites More sharing options...
Tt David Posted April 21, 2017 Author Report Share Posted April 21, 2017 Thanks for update. We will pass these information to our PM team and let you know if there is any update Quote Link to comment Share on other sites More sharing options...
pindle Posted April 25, 2017 Report Share Posted April 25, 2017 Thanks! Quote Link to comment Share on other sites More sharing options...
pindle Posted June 3, 2017 Report Share Posted June 3, 2017 Was wondering, are there any updates? Quote Link to comment Share on other sites More sharing options...
Tt David Posted June 5, 2017 Author Report Share Posted June 5, 2017 Sorry for the delay. We already asked our PM team to fix this issue with the firmware. I will ask the schedule for you. Quote Link to comment Share on other sites More sharing options...
pindle Posted June 6, 2017 Report Share Posted June 6, 2017 Thanks! Quote Link to comment Share on other sites More sharing options...
Tt David Posted June 8, 2017 Author Report Share Posted June 8, 2017 We already combined the firmware update with our Command Center V2.0. You can download the latest version and then update your Ventus X RGB firmware now. http://www.ttesports.com/files/Product_download/tt_esports_command_center_v2.0009.rar Quote Link to comment Share on other sites More sharing options...
Erfie Posted June 16, 2017 Report Share Posted June 16, 2017 Hello, Two times i've used the eRMA Service, heard nothing back. Also send an email to support@thermaltake.de, but again to no awail. Regards, Erfie Quote Link to comment Share on other sites More sharing options...
Tt David Posted June 19, 2017 Author Report Share Posted June 19, 2017 On 2017-6-17 at 0:58 AM, Erfie said: Hello, Two times i've used the eRMA Service, heard nothing back. Also send an email to support@thermaltake.de, but again to no awail. Regards, Erfie Hi Erfie, did you try our new software and update your gaming mouse firmware? Quote Link to comment Share on other sites More sharing options...
Erfie Posted June 20, 2017 Report Share Posted June 20, 2017 On 19/6/2017 at 3:39 AM, Tt David said: Hi Erfie, did you try our new software and update your gaming mouse firmware? Yes, it does nothing. The mouse still has the same problem, it can't save 400DPI The real question is this; Why does nobody reply to the eRMA tickets/emails? That's some really awful customer support... Quote Link to comment Share on other sites More sharing options...
pindle Posted June 26, 2017 Report Share Posted June 26, 2017 On 6/8/2017 at 0:02 PM, Tt David said: We already combined the firmware update with our Command Center V2.0. You can download the latest version and then update your Ventus X RGB firmware now. http://www.ttesports.com/files/Product_download/tt_esports_command_center_v2.0009.rar I have uninstalled the old driver, installed the new driver and indeed it asked me if I wanted to upgrade. Did that and together with the new software, all 3 of the bugs seem to have been resolved. Thanks! Quote Link to comment Share on other sites More sharing options...
Tt David Posted June 27, 2017 Author Report Share Posted June 27, 2017 9 hours ago, pindle said: I have uninstalled the old driver, installed the new driver and indeed it asked me if I wanted to upgrade. Did that and together with the new software, all 3 of the bugs seem to have been resolved. Thanks! Thanks for update Quote Link to comment Share on other sites More sharing options...
pindle Posted June 27, 2017 Report Share Posted June 27, 2017 8 hours ago, Tt David said: Thanks for update Np glad it worked so well! Btw I already mailed this to the official EU email address list (info@thermaltake.eu), but haven't gotten a reaction so far. Just a heads up; these domains listed on the website have been down for some time:Italy : http://it.thermaltake.euNetherlands : http://nl.thermaltake.euSpain : http://es.thermaltake.eu Might be whise to fix it or just unlist them from the main site Quote Link to comment Share on other sites More sharing options...
Terrance Posted January 5, 2018 Report Share Posted January 5, 2018 Hi, disappointed with the mouse, I'm having issues with this. there are signs that it is broken. firstly at 800 dpi it feel extremely unnatural, moving on the Y axis the travel is longer almost not moving while X-axis it feels accelerated. on the first day of use my mouse suddenly can't move up on the screen. feels broken. the tracking seems off. so far the mouse travels fine on 3200 but is abit too fast on windows for normal use i just find it strange that from 400 onwords the mouse is unusable Quote Link to comment Share on other sites More sharing options...
shuaiige Posted September 5, 2018 Report Share Posted September 5, 2018 please help.. i have just buy a new ventus x rgb today, installed Tt eSPORTS command center latest version and updated firmware version, the others function run smoothly but i dont know why sleep mode isn't working .. anyone have same issues ?? thanks before Quote Link to comment Share on other sites More sharing options...
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