Agrothar Posted January 12, 2017 Report Posted January 12, 2017 Hi there, I bought the commander combo this past black friday (2016) and yesterday I was a happy user of that combo. Today, the keyboard decided to not work anymore. My BIOS can´t detect the keyboard either and nothing Works (no key, no LED, no backlight). What can I do? I tried another keyboard (working fine), tried other USBs ports (same problem), tried to clean it (still not working). I live and bought it in Brazil, so I also asked the store I bought it from if there is somewhere I can take the keyboard to be looked at in my city. Thanks, Quote
Agrothar Posted January 12, 2017 Author Report Posted January 12, 2017 Ok, some progress... After cleaning the keyboard I left it upside down for about an hour and surprise... it works again. However, as soon as I disconnected the keyboard to plug it to a better USB, it stopped working again. I did blow it up again and left it upside down for 5 minutes and it is currently working. Not sure for how long, though. Anything I can do to make sure it keeps working? Quote
Agrothar Posted January 12, 2017 Author Report Posted January 12, 2017 Ok, some progress... After cleaning the keyboard I left it upside down for about an hour and surprise... it works again. However, as soon as I disconnected the keyboard to plug it to a better USB, it stopped working again. I did blow it up again and left it upside down for 5 minutes and it is currently working. Not sure for how long, though. Anything I can do to make sure it keeps working? Quote
Tt David Posted January 13, 2017 Report Posted January 13, 2017 If that happens again, you can contact us here: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Brazil: suporte@thermaltakebr.com Quote
jameslite Posted December 30, 2018 Report Posted December 30, 2018 Nice Artice. USPS Tracking USPS Tracking Number Quote
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