Cronos RGB 7.1 loud humming noise when lights are on

[NINtoolLICA 0]

I just bought my Cronos RGB 7.1 headset and really like the quality, but when I activate the lights, there is a loud humming noise in time with the lights settings (Spectrum Running, Pulse Jumping, and Static). Is this supposed to happen? If so, is there a way to turn it off so that you have the lights without the annoying humming noise?

[Tt Leochen 2]

Could you please contact our customer service and we will have someone arrange the new version for you:

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