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Cronos RGB 7.1 loud humming noise when lights are on


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I just bought my Cronos RGB 7.1 headset and really like the quality, but when I activate the lights, there is a loud humming noise in time with the lights settings (Spectrum Running, Pulse Jumping, and Static). Is this supposed to happen? If so, is there a way to turn it off so that you have the lights without the annoying humming noise?

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Could you please contact our customer service and we will have someone arrange the new version for you:

USA / Canada :


Tel: Toll-Free 01-800-988-1088

M-F 9:00AM - 5:30PM (P.S.T)   

Mexico :
Por Email: apoyotecnico@thermaltakeusa.com
Por Telefono: 01-800-823-2606
En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)   

Brazil: suporte@thermaltakebr.com

Asia: cs2@thermaltake.com

Europe:  support@thermaltake.de

TEL : +61 (03) 9544 6587 
E-MAIL :sales@thermaltake.com.au 

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