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Posted

I just bought my Cronos RGB 7.1 headset and really like the quality, but when I activate the lights, there is a loud humming noise in time with the lights settings (Spectrum Running, Pulse Jumping, and Static). Is this supposed to happen? If so, is there a way to turn it off so that you have the lights without the annoying humming noise?

Posted

Could you please contact our customer service and we will have someone arrange the new version for you:

USA / Canada :

ttsupport@thermaltakeusa.com

Tel: Toll-Free 01-800-988-1088

M-F 9:00AM - 5:30PM (P.S.T)   

Mexico :
Por Email: apoyotecnico@thermaltakeusa.com
Por Telefono: 01-800-823-2606
En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)   

Brazil: suporte@thermaltakebr.com

Asia: cs2@thermaltake.com

Europe:  support@thermaltake.de

Australia
TEL : +61 (03) 9544 6587 
E-MAIL :sales@thermaltake.com.au 

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