hazaralive Posted November 6, 2018 Report Share Posted November 6, 2018 My Thermaltake Neptune Elite RGB stopped working after update, can anyone help me or please post Thermaltake Australia phone number. The windows picks up the driver but with unknown driver {USB input device}, and the Tt eSPORTS Gaming Software 3.0 says Please connect to correct device. I have tired it on 3 PCs Thank you Quote Link to comment Share on other sites More sharing options...
hazaralive Posted November 6, 2018 Author Report Share Posted November 6, 2018 its working after downloading https://www.dropbox.com/sh/80dgs49c92sfx5v/AACJGBfYlnhlhoNZ-fcqrJJfa?dl=0 Thanks to Jackie Chen Quote Link to comment Share on other sites More sharing options...
CHLOEEEEEEEEEEEEEE Posted February 25 Report Share Posted February 25 Hi there, I encountered the same problem, would you mind sharing how to fix it? Many thanks! Quote Link to comment Share on other sites More sharing options...
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