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hazaralive

Thermaltake Neptune Elite RGB stopped working after update

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My Thermaltake Neptune Elite RGB stopped working after update, can anyone help me or please post Thermaltake Australia phone number.

The windows picks up the driver but with unknown driver {USB input device}, and the Tt eSPORTS Gaming Software 3.0 says Please connect to correct device.

I have tired it on 3 PCs

 

Thank you

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