Snakebite 0 Posted December 1, 2018 Report Share Posted December 1, 2018 Hello, since updating to 1.2.5 yesterday, my PC freezes about 2 minutes after boot. Upon uninstalling the software I encountered no more freezes. I've tried reinstalling 1.2.4 but without success. It still freezes my PC. What I've also noticed: My PC will not turn off after I hit shutdown. My screens go black, but the fans are still running. I have to kill it by holding the power button. Has anyone got any ideas what is causing this? Thanks in advance! Quote Link to post Share on other sites
jfs113 0 Posted December 12, 2018 Report Share Posted December 12, 2018 yup having the same problem. after update all of a sudden i cant even boot, have to get into safe mod and uninstall. i have found that occasionally i have been able to re install (tried many versions) 1.2.51 and it worked until i shot down my pc then back to the same freezing on start up. i tried to go in to %appdata% and turn TT off from start up but still freezes. have uninstalled and re installed all the windows c++ drivers. which after i install TTRGB and have to uninstall i notice it corrupts my 2017 c++ and have to re instal. I have not added any new software, been running it with success for 3 months then one day after coming out of sleep i have had this issue... Gaming rig is about 8 months old, run MSI and Rivia Tuner on start up and Rocket Docket, other then that just a few normal Windows 10 programs. Snakebite 1 Quote Link to post Share on other sites
Snakebite 0 Posted December 25, 2018 Author Report Share Posted December 25, 2018 Since Thermaltake won't answer either this thread or my E-Mail, i'm just gonna leave this here: This alternative way to controll the fans doesn't cause any problems at all and even runs as a servcie! Quote Link to post Share on other sites
pckn 0 Posted December 25, 2018 Report Share Posted December 25, 2018 On 12/1/2018 at 8:13 AM, Snakebite said: Hello, since updating to 1.2.5 yesterday, my PC freezes about 2 minutes after boot. Upon deinstalling the software I encountered no more freezes. I've tried reinstalling 1.2.4 but without success. It still freezes my PC. What I've also noticed: My PC will not turn off after I hit shutdown. My screens go black, but the fans are still running. I have to kill it by holding the power button. Has anyone got any ideas what is causing this? Thanks in advance! I'm having the same problem, i installed the software and ran few sec cause my computer to freezes , its the new version software problem or is there something i have to do to fix this problem??? Anyone help please .. Quote Link to post Share on other sites
Snakebite 0 Posted December 26, 2018 Author Report Share Posted December 26, 2018 17 hours ago, pckn said: I'm having the same problem, i installed the software and ran few sec cause my computer to freezes , its the new version software problem or is there something i have to do to fix this problem??? Anyone help please .. Look at my comment above. It won't fix the problem but at least you can control your fans again. Quote Link to post Share on other sites
Ashitaka1110 0 Posted December 30, 2018 Report Share Posted December 30, 2018 Just got my new "premium" fans today, $150 including tax. Installed them and downloaded the software, constantly freezing my new PC. And I see this issue has been going on for people all month. Hey Thermaltake, how about you fix your crap software that you have to use with your "premium" product? How about you at least acknowledge this issue? Quote Link to post Share on other sites
Snakebite 0 Posted December 30, 2018 Author Report Share Posted December 30, 2018 10 hours ago, Ashitaka1110 said: Just got my new "premium" fans today, $150 including tax. Installed them and downloaded the software, constantly freezing my new PC. And I see this issue has been going on for people all month. Hey Thermaltake, how about you fix your crap software that you have to use with your "premium" product? How about you at least acknowledge this issue? Yep but in the meantime try this alternate controll software: Quote Link to post Share on other sites
jfs113 0 Posted June 2, 2019 Report Share Posted June 2, 2019 Any news or fixes yet? Tired of looking at my RGB rainbow barf Quote Link to post Share on other sites
jfs113 0 Posted June 2, 2019 Report Share Posted June 2, 2019 Anyone know of any software or programs that cause a conflict? MSI? Etc Quote Link to post Share on other sites
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