TT RGB Plus causes System to freeze

[Snakebite]

Hello,

since updating to 1.2.5 yesterday, my PC freezes about 2 minutes after boot.

Upon uninstalling the software I encountered no more freezes.

I've tried reinstalling 1.2.4 but without success. It still freezes my PC.

 

What I've also noticed: My PC will not turn off after I hit shutdown. My screens go black, but the fans are still running. I have to kill it by holding the power button.

 

Has anyone got any ideas what is causing this?

 

Thanks in advance!

[jfs113]

yup having the same problem. after update all of a sudden i cant even boot, have to get into safe mod and uninstall.

i have found that occasionally i have been able to re install (tried many versions) 1.2.51 and it worked until i shot down my pc then back to the same freezing on start up.

i tried to go in to %appdata% and turn TT off from start up but still freezes.  have uninstalled and re installed all the windows c++ drivers. which after i install TTRGB and have to uninstall i notice it corrupts my 2017 c++ and have to re instal.

I have not added any new software, been running it with success for 3 months then one day after coming out of sleep i have had this issue...

Gaming rig is about 8 months old, run MSI and Rivia Tuner on start up and Rocket Docket, other then that just a few normal Windows 10 programs.

 

[Snakebite]

Since Thermaltake won't answer either this thread or my E-Mail, i'm just gonna leave this here: 

This alternative way to controll the fans doesn't cause any problems at all and even runs as a servcie!

 

[pckn]

On 12/1/2018 at 8:13 AM, Snakebite said:

Hello,

since updating to 1.2.5 yesterday, my PC freezes about 2 minutes after boot.

Upon deinstalling the software I encountered no more freezes.

I've tried reinstalling 1.2.4 but without success. It still freezes my PC.

 

What I've also noticed: My PC will not turn off after I hit shutdown. My screens go black, but the fans are still running. I have to kill it by holding the power button.

 

Has anyone got any ideas what is causing this?

 

Thanks in advance!

I'm having the same problem, i installed the software and ran few sec cause my computer to freezes , its the new version software problem or is there something i have to do to fix this problem??? Anyone help please ..

[Snakebite]

17 hours ago, pckn said:

I'm having the same problem, i installed the software and ran few sec cause my computer to freezes , its the new version software problem or is there something i have to do to fix this problem??? Anyone help please ..

Look at my comment above. It won't fix the problem but at least you can control your fans again.

[jfs113]

Any news or fixes yet? Tired of looking at my RGB rainbow barf

[jfs113]

Anyone know of any software or programs that cause a conflict? MSI? Etc