Neptune elite rgb blue not detected after driver instillation

[Taterthot]

I recently got my Neptune elite rgb blue for Christmas, so I plugged it in, installed the software and I was confronted with a notification that there is a driver upadate available, so I updated. when the update was 40-50% through the lights on the keyboard turned off as expected, but after the instillation the kaeboard was not working, after a restart I realised that the keyboard was detected as a "generic USB input device" and I after 30 mins of looking around on the internet trying different things I haven found a solution.

[Guest]

Hi Sir,

Can you re-install the firmware again?

https://www.dropbox.com/sh/80dgs49c92sfx5v/AACJGBfYlnhlhoNZ-fcqrJJfa?dl=0

 

Thank you.

BR

Jackie Chen