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Neptune elite rgb blue not detected after driver instillation

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I recently got my Neptune elite rgb blue for Christmas, so I plugged it in, installed the software and I was confronted with a notification that there is a driver upadate available, so I updated. when the update was 40-50% through the lights on the keyboard turned off as expected, but after the instillation the kaeboard was not working, after a restart I realised that the keyboard was detected as a "generic USB input device" and I after 30 mins of looking around on the internet trying different things I haven found a solution.

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