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Neptune Elite RGB - dedicated buttons stop working

Xaget

By Xaget
in Mechanical

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Xaget Beginner

Xaget

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Hi all,

I have issue with my keyboard, dedicated buttons for game mode/brightness/windows lock and mute dosn't work ;/ 

keyboard is in hardware mode but event if I switch to software, buttons doesn't react.

I'm not sure if it's somehow locked or need repair, btw volume scroll is working. game mode button is red, so it's on

any ideas ? 

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