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Guest Tt Paul
Posted

Keep your friends close and your enemies closer with pinpoint audio locations featured in the SHOCK headset.

  • 2 weeks later...
Guest Tt Josh
Posted

Those look quite nice, need to snag a pair some time for my collection of Tt gear :D

Definitely have to share the photo with us when you have that!  :D

Guest Tt Josh
Posted

Nice, nice, but still no solution for the Teamspeak/Game loading issue.

The software dev. team should be hang from a tree by now.....

Hey Crinos, Sorry for the inconvenience caused.

 

Kindly re-install the software again and restart your desktop/laptop after installing.

 

Keep us updated on the issue and tell us if you're still encountering the same problem!  ;)

Guest Tt Josh
Posted

Issue has already been escalated to Product Management! They'll look into the issue and fix all the problems for everyone!  ;)

  • 1 month later...
Posted

Issue has already been escalated to Product Management! They'll look into the issue and fix all the problems for everyone!  ;)

Looking forward to the quick efficient fix soon!

  • 4 months later...
Guest Tt Josh
Posted

post-1609-0-64306100-1432632856_thumb.jpg


Provide you with the full experience for your gaming satisfaction!


Keep your friends close and your enemies closer with pinpoint audio locations featured in the 2015 SHOCK headset!


  • 3 weeks later...
Posted

I don't know what happened but, while I was listening to music, the right side of my headsets stopped working. The music just faded away. I can't find a way to get it to work again. I really don't want to have to buy a new one. Is there any way to repair it?

 

Thanks!

Guest Tt Josh
Posted

I don't know what happened but, while I was listening to music, the right side of my headsets stopped working. The music just faded away. I can't find a way to get it to work again. I really don't want to have to buy a new one. Is there any way to repair it?

 

Thanks!

Hey Euphie, did you try with another computer or device? If it's still not working, please tell us which country you're from? We'll get the local to assist you. :)

Posted

Hey Euphie, did you try with another computer or device? If it's still not working, please tell us which country you're from? We'll get the local to assist you. :)

Yes, I did. It still didn't work. I'm from the United States.

Guest Tt Josh
Posted

Yes, I did. It still didn't work. I'm from the United States.

Hey Euphie, please contact our customer support at ttsupport@thermaltakeusa.com

 

We will have our local staff to assist your on the headset! ;)

 

Also, keep me updated! ;)

  • 2 weeks later...
Guest Tt Josh
Posted

post-1609-0-00224400-1435048371_thumb.jpg


 


Highly functional stereo headset optimized to deliver awesome pleasure and excitement, and provide you the full experience for your games satisfaction!


  • 2 months later...
Guest Tt Josh
Posted

post-1609-0-48208400-1440642272_thumb.jpg


 


Tt eSPORTS SHOCK (Boosted Bass Edition) gaming headset comes with a 40mm driver unit and high-energy neodymium magnets, producing a high frequency response (19Hz - 100Hz) to strive for an exceptionally powerful bass output!


  • 3 weeks later...
Posted
Hello, I have a problem with my helmet white shock I bought last Friday nine. On first use, the microphone does not send my voice there is as sizzling and very unpleasant background noise for others.

  I made a micro test Skype uphill all the detection of micro and maximum test could not hear my voice. In the box of the helmet there is no installation cd

Posted

 

Hello, I have a problem with my helmet white shock I bought last Friday nine. On first use, the microphone does not send my voice there is as sizzling and very unpleasant background noise for others.
  I made a micro test Skype uphill all the detection of micro and maximum test could not hear my voice. In the box of the helmet there is no installation cd

 

Did you make sure the mic is set to ON from the remote? 

Posted

yes it is enabled 

Please bring it back to the store where you purchased the headset from and you can ask them to test the headset for you. They might be able to get a replacement for you.

Posted

Hi Chronotator, please contact our customer support at support@thermaltake.de and we will have someone to assist you further.

  • Tt David changed the title to SHOCK Owners Club
  • 2 years later...

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