5nowx Posted May 2, 2019 Report Posted May 2, 2019 Hello! i've been loving my Poseidon ZX for the las two years. and until now i had no problem with it. Today I come to my PC and it just doesn't work, no signal on the PC that is plugged in, no nothing. The only signal that i got that is working is the LED on the key for disabling the Win key(top right corner) is illuminated, but besides that, the hole board is unresponsive. If i keep it pressed for like 15 seconds the light start to blink, but nothing else. This happens on windows/linux/osx. How can i fix it? its a software/firmware issue, electrical o physical issue? Thanks in advance Regards, Quote
Cynaax Posted May 6, 2019 Report Posted May 6, 2019 Is it still under warranty? If so, I would recommend that you contact Thermaltake on this one. That is quite weird to happen, have you tried reinstalling the firmware? Or updating the keyboard itself? Give those a try before you contact them. To me it seems as if the keyboard has just given up unfortunately. Let's hope it's not that, good luck! -Cynaax Quote
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