Ryan Anderson Posted October 14, 2019 Report Share Posted October 14, 2019 Hi, I've recently built my first PC and I've installed 2x 140 Riing Plus and 1x 120 Riing Plus fans but I cannot get the software to connect to the controller. The fans are spinning but only one section of one light is flashing. I installed the software and uninstalled it, to see if that would help but I get the same error message. 1. During install process it says in the Log that install failed to complete due to a newer version already existing on the system. - I don't know how as I've only installed this one and I made sure I uninstalled everything before installing the program again. 2. When I open the software I get a message saying cannot find fan controller. Pleasemake sure it is connected properly. Error 0x000001. I followed the manual during installation and I cannot see what is missing at all. Ryan. Quote Link to comment Share on other sites More sharing options...
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