Murray654 Posted November 4, 2019 Report Posted November 4, 2019 Hi, Gaming Mouse is installed but get the error "unable to detect fingerprint reader. Verify that the fingerprint reader is properly configured and try again." Windows 10 Pro 64bit Please advise... Quote
TarTarus Posted January 28, 2020 Report Posted January 28, 2020 Hey, I have the same problem. Found any fixes yet? Quote
Murray654 Posted February 17, 2020 Author Report Posted February 17, 2020 Sorry for delay in response. The notification for this was in the spam. no, I emailed Thermaltake support they said "I do apologize for the delay reply to your request. It looks like there might be a issue with the chip inside that is causing it not to work. I have linked our RMA site below for RMA replacement of your mouse." I tried to return the mouse where I bought it but have not heard anything back... now I cant find the proof I returned it... Quote
jacknano Posted June 16, 2024 Report Posted June 16, 2024 Hi, I've installed my gaming mouse, but I'm encountering an error message saying, "Unable to detect fingerprint reader. Verify that the fingerprint reader is properly configured and try again. I'm running Windows 10 Pro 64-bit. Could you please advise on how to resolve this issue? Thank you! Quote
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