Tonka

Not Receiving Data in Cloud Management

2 posts in this topic

Hi,

 

Not sure what is up but i have no data being uploaded to cloud management. Been using this power supply since Nov 1st and there are 12 activity data days listed in cloud management. Although "Total Time", "Total Cost" and "Total kWh" are all zero??? There are zero's on everything in cloud management, voltage current etc...

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Could you please inbox me the information of PSU's series number or login account?

so we can check the account activity in the back end.

thank you

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