dissapointedCustomer Posted March 26, 2017 Report Share Posted March 26, 2017 Hello! I have the Riing 14 LED RGB TT Premium Edition 3-Fan Pack. After going in hibernation and returning from it ALL THE FANS ARE AT 0 RPM OR ARE STUCK AT THE LAST RPM BEFORE HIBERNATION. This is unacceptable. Please fix this. The fans are beautiful and are engineering well. However you need to work on the software! As a programmer myself I can clearly see it is not complete. Please fix this! I'll buy another pack if you fix it. They look really good, but this is a deal breaker for me. Don't want to return them. Is there some kind of a log I can look at? To send you. Quote Link to comment Share on other sites More sharing options...
Botee Posted March 27, 2017 Report Share Posted March 27, 2017 quick fix is let the software run on startup. permanent fix, they wont update the software dissapointedCustomer 1 Quote Link to comment Share on other sites More sharing options...
dissapointedCustomer Posted March 27, 2017 Author Report Share Posted March 27, 2017 Hey! What do you mean by "quick fix is let the software run on startup."? I have it running on startup (the option in the tray icon). Some other kind of startup? I don't get it. ;D I tried restarting the application after resuming from hibernate, but that doesn't help. Only thing that helps is a restart. Quote Link to comment Share on other sites More sharing options...
Botee Posted March 28, 2017 Report Share Posted March 28, 2017 Hey! What do you mean by "quick fix is let the software run on startup."? I have it running on startup (the option in the tray icon). Some other kind of startup? I don't get it. ;D I tried restarting the application after resuming from hibernate, but that doesn't help. Only thing that helps is a restart. oh it still doesnt help for hibernate... sorry if my suggestion didnt help. you could try messaging thermaltake and ask if they will update the software. i think they have already abandoned the TT Riing Premium product. and they are focusing on TT Riing PLUS Premium now. sooner they will also abandon that product too Quote Link to comment Share on other sites More sharing options...
dissapointedCustomer Posted March 28, 2017 Author Report Share Posted March 28, 2017 Ok. I fixed another one. https://github.com/Edza/TtHibernationManager Let's hope this fan software will not deliver any more difficulties. The method how this works is the following: 1. Download Process Explorers from sysinternals 2. Suspend Hid.exe 3. Hibernate 4. Resume Hid.exe The linked github project does that automatically. Quote Link to comment Share on other sites More sharing options...
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