Leaderboard

Thermaltake, (This is for you too ThermalMike) Been building PC's for many years, ####... been building PC's before many of you on the forums were born. I have seen companies like Thermaltake, come and go. The problem with some of those companies, and why they are not around.. Direction. They see opportunity to increase profit, so they expand into too many directions and spread themselves too thin. How does this happen ? See a market (Niche), and dive in to try and make more profit. While the niche is there, the company does not better this niche.. they build one offs, and market them, and then forget about them for the most part. Instead of building something.. listening to feedback, and improving on those. Herein, View 31. Great little case (mid). Can be so much better. Sheet metal is a little thin, Face is Acrylic(Really?), The right side front is build correctly.. but this is a Tempered Glass Case... make it Tempered Glass ! What im getting at is.. if you want the case to be a premium mid tower case.. then make it premium. Im sure a few of us would have shelled out $25-$50 more, for the other luxuries. How would Thermaltake do this ? Simple... Stop making so many different variants of mid tower cases.. last i checked you had over 50 of them... 50 ? Why ? Step up your game Thermaltake, make the cases that should be premium... a little more premium. Make less, but Better products....guarantee no one would be upset at buying better product. Add TT Premium RGB fans to premium cases. Add a premium AIO to a case at a reduced cost over buying them separately. Have a dedicated feedback and support system. If you dont have what the customer(majority) needs... they will go elsewhere. Its the little things.. the small niceties.. that make the BIG Difference. Take Control Thermaltake ! Take Direction !

I've been building for years too, and I find what I see now with Thermaltake is rather disappointing. More so, their support. I have messaged them for months (around 1 a month since February not including my pleas on the forums), and how many replies did I get? Not a single one? Is this really acceptable? Not really, and have decided to purchase the rest of my products from different manufacturers.

One of the biggest problems i read about on sites like Newegg, when looking at Thermaltake cases is, QC, Quality is very important to customers... but just as important to Thermaltake. Having Thumbscrew holes that dont line up properly, and break? Thats an RMA nightmare. ISO 9001:2015 Get this fixed... get paid !