I understand I am resurrecting an old thread but I am in exactly the same boat as you are. What is even worse, my fans were purchased in US and brought to me by a friend (you are unable to get these for less then double the price in Bosnia ) and now I am stuck with half the setup.
I have to admit that I did received a response from TT in which they offer to help, however because of my location and the fact that fans are purchased in US there is not much they can do. I appreciate the fact that they at least tried...
However, even if I am happy with the fact that they did tried to help,