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Tt David

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Everything posted by Tt David

  1. Tt David
    Really thanks for the suggestion. We will fix the software bug asap.
  2. Tt David
    Very thanks for your support. In the next year we will have a new RGB keyboard and new software that fix all these problems.
  3. Tt David
    Please contact: cs2@thermaltake.com or nil@thermaltake.com For now we don't have any software for MAC
  4. Tt David
    I've discussed with our engineer about it. We're afraid that the question is caused by the setting of the sensor, if we want to change the setting we may need to discuss with the sensor supplier
  5. Tt David
    Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx
  6. Tt David
    Does your "page up" work when you press the button while not playing games?
  7. Tt David
    Did that happen on other computer?
  8. Tt David
    Please contact our AU branch: Thermaltake Australia and New Zealand Pty Ltd. 60/170 Forster Road Mount Waverley VIC 3149 AUSTRALIA TEL : +61 (03) 9544 6587 E-MAIL : nasser@thermaltake.com.au sales@thermaltake.com.au
  9. Tt David
    Could you please contact our customer service USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  10. Tt David
  11. Tt David
    We're sorry that our software doesn't support the Window key on/off in gaming mode. We will ask our PM team to renew the software in the future.
  12. Tt David
    Hi there, where are you from?
  13. Tt David
    This keyboard is not full anti-ghosting keys, so it may happen sometimes.
  14. Tt David
    Software
  15. Tt David
    Could you please send an email to cs2@thermaltake.com
  16. Tt David
    Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx Our MY distributor Techventis Website:http://www.techventis.com/
  17. Tt David
    Please download the software V3.0 here: http://www.ttesports.com/Keyboard/156/CHALLENGER_Prime/productPage.htm?a=a&g=ftr
  18. Tt David
    Hi there, If you have the same issue again, please reinstall the software again as following steps: Reinstall step 1. plug out your keyboard 2. remove AP 3. go to C:\Program Files (x86)\TteSPORTS and clean all files 4. restart your computer 5. plug in the Keyboard 6. install AP
  19. Tt David
    Could you reinstall the command center and download here: http://www.ttesports.com.tw/files/Product_download/ttesportscommandcenterv10230.rar Reinstall step 1. plug out your mouse 2. remove AP 3. go to C:\Program Files (x86)\TteSPORTS and clean all files 4. restart your computer 5. plug in the mouse 6. install AP Did you use any keyboard software at the same time?
  20. Tt David
    Awesome!!
  21. Tt David
    Please contact our US branch for the customer service: Thermaltake USA Inc.20420 Business Parkway, City of Industry, CA, 91789 USA TEL : +1626-968-9189 SUPPORT : +1800-988-1088 FAX : +1626-968-7659 E-MAIL : sales@thermaltakeusa.com
  22. Tt David
    Hi, where are you from?
  23. Tt David
    Hi Alex, please contact our customer service here: http://my.ttesports.com/csWarranty.aspx or our Germany branch: Thermaltake Germany GmbHOststrasse 26, 22844 Norderstedt, Germany TEL : +49(0)40/30-85-86-0 FAX : +49(0)40/30-85-86-89 E-MAIL : info@thermaltake.de
  24. Tt David
    We've updated a new version of the software: http://www.ttesports.com/Keyboard/217/CHALLENGER_Prime_RGB_Combo/productPage.htm?a=a&g=ftr 1.FN + END : WINDOWS KEY ON/OFF 2.FN + NUM : FULL KEY LOCK ON/OFF
  25. Tt David
    If you set to 5, the bass sound will affect the other sound.
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