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Tt David

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Everything posted by Tt David

  1. Sorry that the software can only control the keyboard lighting. Here are the only hotkeys to control mouse lighting effect: MOUSE HOTKEYS DPI Button DPI Level Changer DPI Button + Scroll Change Lighting Effect (Static or Spectrum Running) DPI Button + Left Button Turn On/Off Light DPI Button + Mouse Button 5 Spectrum running speed up DPI Button + Mouse Button 4 Spectrum running speed down
  2. Sorry that we can't provide older version firmware and the factory reset...
  3. I'm sorry that we don't provide the previous version now. We didn't get any report for these bugs before either.
  4. We've passed these bugs to our engineer and he promised that he will fix these in the next version. Really thanks for your help
  5. Hi Ennuigh, Sorry for the version bug. Our engineer is fixing the problem right now and it will be solved this week. For the macro issue, we've discussed with our PM team and will release a new version for AZERTY keyboard. Thanks for your patience.
  6. Does it work on the other computer? Usually it will work when we run as administrator If the software still can't recognize your mouse, please contact our customer service for further help: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  7. This means the software didn't catch your Black V2. Could you please try to open the software by clicking [Ctrl] + [Shift] + left button? If it still can't recognize your mouse, please open your device manager then find your mouse. Choose Update Driver Software Find Command Center
  8. Did you try it on the other computer?
  9. You can press the DPI first then press other keys, just don't release DPI button
  10. Sorry that our hotkey can only open the windows system default media player - Windows Media Player
  11. DPI BUTTON DPI LEVEL CHANGER DPI BUTTON + SCROLL CHANGE LIGHTING EFFECT (STATIC OR SPECTRUM RUNNING) DPI BUTTON + LEFT BUTTON TURN ON/OFF LIGHT DPI BUTTON + MOUSE BUTTON 5 SPECTRUM RUNNING SPEED UP DPI BUTTON + MOUSE BUTTON 4 SPECTRUM RUNNING SPEED DOWN
  12. Please remove your command center and then download the latest version from our website: http://www.ttesports.com/files/Product_download/tt_esports_command_center_v2.0009.rar
  13. Could you please contact our German branch directly: Thermaltake Germany GmbH Oststrasse 26, 22844 Norderstedt, Germany TEL : +49(0)40/30-85-86-0 FAX : +49(0)40/30-85-86-89 E-MAIL : info@thermaltake.de support@thermaltake.de
  14. Credit: Wan V. Schwärzen
  15. Hi Erfie, did you try our new software and update your gaming mouse firmware?
  16. Hi OneSek. In case of warranty concerns, please first contact your local dealer for further assistance. You can also contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada: ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  17. In case of warranty concerns, please first contact your local dealer for further assistance. For more information, please contact our customer service here: http://my.ttesports.com/csWarranty.aspx
  18. Do you mean this keyboard? http://www.ttesports.com/Keyboard/248/Challenger_Edge_Pro/productPage.htm?a=a&g=ftr
  19. We already combined the firmware update with our Command Center V2.0. You can download the latest version and then update your Ventus X RGB firmware now. http://www.ttesports.com/files/Product_download/tt_esports_command_center_v2.0009.rar
  20. Sorry that we only have 256 color options with three lighting mode for this headset. Our software can customize your EQ mode.
  21. Could you give me more details of the error?
  22. Thanks for sharing!! Nice job
  23. Sorry for the delay. We already asked our PM team to fix this issue with the firmware. I will ask the schedule for you.
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