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Tt David

Moderator Tt eSPORTS
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Everything posted by Tt David

  1. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx
  2. Actually, we are discussing with our PM team about the LOD issue and we will pass these suggestions to them. Hopefully they will do some update soon.
  3. Please uninstall the software and then install this one: http://www.ttesports.com/files/Product_download/tt_esports_command_center_v2.0001.rar
  4. where did you unzip the file?
  5. We've discussed with our PM team. There are some possibilities: your computer can't find your keyboard or your keyboard's firmware is broken. That's why we may need you to try it on the other computer and see if they can update the firmware.
  6. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx
  7. Could you try it on the other computer?
  8. sorry that our new software(v2.0) can't upload .prof file
  9. Could you try it on the other computer?
  10. Try this one http://www.ttesports.com/files/Product_download/tt%20esports%20theron%20infrared_ap%20v1.0.0.0.rar If not, please take a photo of the bottom of the mouse
  11. Which keyboard and system do you use?
  12. Where did you put the file?
  13. Really sorry for that. Could you please contact: Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)
  14. We don't have any keyboard software for MAC now, but if you only want to use the hardware part, you can use it on the MAC
  15. Could you open this software by right click and choose "run as administrator"? http://www.ttesports.com/files/Product_download/tt%20esports%20theron%20infrared_ap%20v1.0.0.0.rar Also could you check your model? I'm not sure which THERON did you buy. http://www.ttesports.com/Mice/59/THERON_Infrared/productPage.htm?a=a&g=ftr http://www.ttesports.com/Mice/28/THERON/productPage.htm?a=a&g=ftr
  16. Could you open the software by right click and choose "run as administrator"?
  17. Did you download "Command center V2.0" ? http://www.ttesports.com/files/Product_download/tt_esports_command_center.rar
  18. Please enter the product page and then download the software from our website: http://www.ttesports.com/productlist.aspx?c=1
  19. Sorry we don't have any software for this model
  20. http://my.ttesports.com/csWarranty.aspx
  21. please open the software with "Ctrl + Shift + double click"
  22. Could you reinstall the software and open the software with "Ctrl + Shift" again?
  23. Please contact: Thermaltake USA Inc. 20420 Business Parkway, City of Industry, CA, 91789 USA email: ttsupport@thermaltakeusa.com Tel: Toll-Free 800-988-1088 M-F 9:00AM – 5:30PM (P.S.T)
  24. please contact: Thermaltake USA Inc. 20420 Business Parkway, City of Industry, CA, 91789 USA email: ttsupport@thermaltakeusa.com Tel: Toll-Free 800-988-1088 M-F 9:00AM – 5:30PM (P.S.T)
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