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Tt David

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Everything posted by Tt David

  1. This one? http://www.ttesports.com/Keyboard/1/Challenger/productPage.htm?a=a&g=ftr#.WPQ1xvl97RY Did you make any software setting?
  2. Could you please send the email to: Europe support@thermaltake.de Germany support@thermaltake.de Russia erma@thermaltakerussia.ru America service@thermaltakeusa.com Asia cs2@thermaltake.com
  3. Could you please contact: support@thermaltake.de
  4. Could you please contact our customer service and we will help with the RMA
  5. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx
  6. Actually, we are discussing with our PM team about the LOD issue and we will pass these suggestions to them. Hopefully they will do some update soon.
  7. Please uninstall the software and then install this one: http://www.ttesports.com/files/Product_download/tt_esports_command_center_v2.0001.rar
  8. We've discussed with our PM team. There are some possibilities: your computer can't find your keyboard or your keyboard's firmware is broken. That's why we may need you to try it on the other computer and see if they can update the firmware.
  9. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx
  10. sorry that our new software(v2.0) can't upload .prof file
  11. Try this one http://www.ttesports.com/files/Product_download/tt%20esports%20theron%20infrared_ap%20v1.0.0.0.rar If not, please take a photo of the bottom of the mouse
  12. Really sorry for that. Could you please contact: Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)
  13. We don't have any keyboard software for MAC now, but if you only want to use the hardware part, you can use it on the MAC
  14. Could you open this software by right click and choose "run as administrator"? http://www.ttesports.com/files/Product_download/tt%20esports%20theron%20infrared_ap%20v1.0.0.0.rar Also could you check your model? I'm not sure which THERON did you buy. http://www.ttesports.com/Mice/59/THERON_Infrared/productPage.htm?a=a&g=ftr http://www.ttesports.com/Mice/28/THERON/productPage.htm?a=a&g=ftr
  15. Could you open the software by right click and choose "run as administrator"?
  16. Did you download "Command center V2.0" ? http://www.ttesports.com/files/Product_download/tt_esports_command_center.rar
  17. Please enter the product page and then download the software from our website: http://www.ttesports.com/productlist.aspx?c=1
  18. Sorry we don't have any software for this model
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