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bakednotfried101

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Posts posted by bakednotfried101

  2. Riing Plus TT Premium Edition (16.8 Million colors) software help

    in Case Fan

    Posted

    16 hours ago, Jedson3614 said:

    You might not have to, I'm just saying I did and my item started to work. I too ka small flat head screwdriver and very, very carefully edged some away. Do your fans get recognized from the software now though that you took it out of the case? There are a few reason why this would be and I can explain why if you would like.

    yeah ive already done everything it has been out of the case for a month im just going to refund because thermaltake arent helping

  3. Riing Plus TT Premium Edition (16.8 Million colors) software help

    in Case Fan

    Posted

    On 5/13/2017 at 3:20 AM, Jedson3614 said:

    I know this goes against the purpose of the product, but let me ask you something, try taking the controller hub out of its plastic box by the screws holding it in, and then plug in your fans and USB cable. Does this fix any of your issues with the software seeing the fans >? Let me know because TT had an issue with the USB cable not being the right head length to fully make contact during manufacturing, so this can easily be fixed with a replacement new cable and controller. I had the same issue as you guys but took the controller out of the box and this fixed my problem. I also removed some excess white glue behind the USB connection. I even mounted a naked controller behind my case with velcro and had no issues with shorting out or anything. let me know if this fixes any of your guy's problems. I had the new TT premium fans, and as far as I know only effects the new ones.

    yeah ive already done that from your thread and its just mounted naked at the back of my case too but how am i supposed to remove that hard white glue? there is quite a bit but it doesn't look like its conflicting with anything.

  4. Thermaltake Riing Plus!!

    in Case Fan

    Posted

    I Cant detect my fans!!

    i have tried uninstalling old version (1.0.5) and installing the new version (1.0.7) and no luck, it does have a warning to tell you whether your fans are connected or not now. i have tried plugging the fan hub in with my android charger to a usb and put it into the front USB 2.0 and 3.0 headers and into my back motherboard ports, but it all resolves with "USB device not recognized".

    I'm trying to refund these fans as they haven't had a working software for 3 months now, but Thermaltake aren't responding to any of my emails regarding a manufacturer support ticket number so i cant refund these easier. plus they are just not responding in the first place to anything i send them about the fans not working. talk about manufacturer support eh..

  5. Riing Plus TT Premium Edition (16.8 Million colors) software help

    in Case Fan

    Posted

    i have tried uninstalling old version (1.0.5) and installing the new version (1.0.7) and no luck, it does have a warning to tell you wether your fans are connected or not now. i have tried plugging it in with my android charger into the front usb 2 and 3 headers and my back motherboard port ones but it all resolves with is "USB device not recognized".

    Im trying to refund these fans as they haven't had a working software for 3 months now, but thermaltake arent responding to any of my emails regarding a manufacturer support ticket number so i cant refund these easier. plus they are just not responding in the first place to anything i send them about the fans not working. talk about manufacturer support eh..

  8. Riing Plus TT Premium Software not starting

    in Case Fan

    Posted

    Sucks :( HOPEFULLY after all of this silence from the Devs they have actually been working to fix the software. I have relied on every part of my system being thermaltake and the main asthetic of my system can't change.. also at 400-500rpm it's not good for my rl360 rad and making my system overheat.. I have had to swap with some crap ones but at least they run at 1500rpm for now.

    IF ANY thermaltake admins see this post please do respond with some information.

     

    P.s. i do understand that its easter holidays

  11. Riing Plus TT Premium Software not starting

    in Case Fan

    Posted

    i have fiddled with it all day and all the connections are fine and i get warnings, my leds reset to solid blue

     

     

    18c4f08f4af900df7d12dc2642746b11.png

     

     

    I have realised that it seems to somewhat work because when i got the program to open before without it finding any fans i set every fan to temperature mode and clicked save and when i opened it the warning came up but then i could see the modes and speeds in the background of the red triangles but couldnt click anything... i changed the profile to profile 2 and it went to rgb spectrum cycling and then when i went back to profile 1 it stopped responding.

     

    P.s. after multiple restarts i cant seem to open the program again.

  13. Riing Plus TT Premium Software not starting

    in Case Fan

    Posted

    i have bought thermaltake riing plus rgb 120mm fans and connected them and they are fine but i need to change the rpm and colors but every time i try and start the program it comes up in task tray but has no right click options and left clicking it doesn't do anything, so i went into task manager and into processes and found that it first starts "Start Riing Plus" and then becomes "Tt Riing Rainbow".

     

    I checked the folder its located in and tried updating using the .exe file there but it said it couldn't find it so i uninstalled and reinstalled and still the same..

    pls help

    thx.

     

    Specs:

    Windows 7 Pro 64-bit

    i7-6700k

    gtx 1070

    asus h170 motherboard

    16gb ddr3 1600Mhz

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