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  1. Hello, Sorry for the late response. I was fixing a lot of things but one issue still remains. My computer still restarts randomly once to twice a day. The error message in event viewer is Kernal-Power (Event ID 41). This issue is a PSU issue and I have tried every fix I could find on the internet. I think it might have to do with when I power down the computer by holding the button on the computer, instead of shutting down through windows but I am not sure. If I were to return my PSU to you guys, would I be able to keep the cables and only exchange the PSU itself? As you can imagine, retu
  2. Greetings, I could not find a USB adapter that came with the PSU. I found one that comes close, but I'm not sure how to use it. It has a USB mini 5B on one end (or something else that looks just like it) and what looks like a 9 prong female header (One prong is blocked off.) Where would I plug this in, if it is indeed the USB cable? As for the riing fans, with the new software, it says "Do not find fan controller, please check the Fan Controller is connected. (Error Code:H_0x0001)" I have connected it to all headers and tested it on my motherboard. When restarting, I do n
  3. Salutations, I have just completed a computer build and I am having a few issues that I assume to be PSU issues. I got a Toughpower DPS G RGB 1250W power supply. I got the TT DPS G PC app, and when I launch it, it says "NO Device Detected." I'm not sure why, but because of that, I cannot monitor my PSU or access the features. Is there any solution to this? Additionally, my computer will often restart out of the blue when doing things that it should have no issue doing, like playing a game or surfing the internet. I assume this to be a PSU issue as well. All of my drivers are up to date, a
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