Jag007

After emails with Thermaltake, I can confirm that the drivers are not supported with Windows 10 ver. 1809, however they will be releasing a fix to address this issue, however there is no ETA as yet, sit tight.

I have attached a small snippet from the latest email they have sent me, which confirms it, hopefully they release it soon.
Thank you for reading and have a nice day or night! (depending when you read this)
-Cynaax

Hi, As promised thermaltake released new keyboard with new software (Thermaltake Premium X1), however software is still outdated and basic in year 2018 with no ability to add multilayer lighting effects same as Razer and Corsair are offering for past few years. Thermaltake please "Make your keyboards great again" with great software like Razer synapse and Corsair Cue.