[TT RGB Plus - worked for week - now Error H_0x0001]

Hi Mike - I am going to reach out to support.   After a power cycle both hubs were working for about a week and today I just came into one not working again.   It has 5 fans attached - all "frozen" - 2 in mid RGB wave, 1 with 1 LED light and 2 completely off.   Bizarre stuff

[TT RGB Plus - worked for week - now Error H_0x0001]

I am using the smooth ones.  I am just not sure why one of these controllers keeps disappearing from the app - it appears for about 5 seconds then disappears.  I would love a verbose logging mode that would spit out what is going on.  Troubleshooting this has been a nightmare.

 

I WAS using a daisy chain setup but I ended up using the Y cable included and have a hub connected to each - I was debating buying an internal USB hub in case that was the problem

[TT RGB Plus - worked for week - now Error H_0x0001]

The power cable for the hubs for the Trio's are smooth, the power cable for the hub that came with the strips is mesh - I assumed there was a resistor or something in line there

[TT RGB Plus - worked for week - now Error H_0x0001]

Ok so this one gets weirder.  I completely took the non Riing Trio hub out of the system so I am left with 2 Hubs with 9 fans.  One of the Hubs will be detected by the system every time - but then disappear from the software after about 5 seconds.  This is happening every time.  I have tried swapping out the hub since I have spare - exact same behavior.  I have tried swapping USB cables, etc.  Could it be a fan?  They all seem to operate normally.  I am at a real loss with this one.

[TT RGB Plus - worked for week - now Error H_0x0001]

Thanks for the heads up - it seems like I can get it to work for a couple hours - then all of a sudden some of the fans will change to default colors and the app crashes - when I reopen I get the error code I mentioned above

[TT RGB Plus - worked for week - now Error H_0x0001]

It looks like the 3rd hub in my chain had some sort of issue - I removed it for now and everything else is working

[TT RGB Plus - worked for week - now Error H_0x0001]

So - I had everything working great for about a week now - and I came back to my computer to find this error.   I don't sleep/hibernate my computer so it isn't related to that issue which I have seen on the forum. A reboot/power cycle did not make any difference.  My next step is to verify all the connections are still solid  -  I have a spare hub as well I can try swapping in as well.

 

For reference:

Asus Zenith Extreme
Threadripper 1950X
8 Riing Trio 120 fans across 2 hubs
3 Lumi + Strips on their own hub

 

I do realize I could consolidate down to 2 hubs but since I had the parts I liked the separation based on where things were in the case.

Is there anything else I may be missing?

 

[TT RGB Plus Software Question]

Thanks! I can work with it

[TT RGB Plus Software Question]

Ok so each controller has it's own profiles - that is bizarre.  I will keep poking at it  Thanks for the response!

[TT RGB Plus Software Question]

Thanks for the reply - I did find that finally - that helped - I have seen some weird behavior where if I set my 3rd controller to Copy color and save it will change other controllers - very bizarre.  Not sure if it's related to different types of RGB Plus controllers in the chain  - i.e Controller 1 and 2 are the controllers that come with the Riing Trio and the 3rd with the light strips whose name escapes me currently

[TT RGB Plus Software Question]

Hey Guys -

 

I am not sure if I am missing something completely obvious but how do you copy a fan setting to all the others ?  The older version of the software had a button but I don't see a way with the new software.  Trying to configure 9 fans manually would suck and I can't believe this feature wouldn't be there.  Thanks in advance