pioruns

What a coincidence. My mighty Thermaltake 1500W PSU just broken down! I don't need to wait for your CRAPPY SOFTWARE UPDATE. SATA connector burned out like it's cheap Chinese counterfeit, which I thought it is not! I have all kinds of PSU powering my GPU rigs, but only Thermaltake PSU burned down like this. SATA connector was powering Graphics Card via riser. Just handed it to the seller and it's going to RMA. When it's back, I will not even open it but sell it straight away. Thermaltake PSU is the biggest disappointment I had over last few years in customer electronics. Never again!

WHEN???

Original issue has been reported February 24. That's 284 DAYS since first report. If you have beta version of your software I will be happy to test it.

Yeah, mine is spinning like madman. Up and down, up and down. It's like fake PSU from Aliexpress. NOT A TOP PRODUCT FROM Thermaltake. It's a joke. We are waiting for a fix here, Thermaltake.

OK I will be waiting. In the meantime, I've already put Thermaltake 750W Smart PRO RGB power supply for sale on eBay. I still got few more, though, which I am using. In the current state of things your product is unusable garbage (when in high load). Please fix this as soon as possible. I can't image how this could slip through your quality testing.

Hello, It's already been 6.5 weeks since this issue was reported by me. Are you doing something about it?

Any news yet?

That's great!!! This is awesome news. Finally, someone took care of this. When we can expect new software release?

And another day, no reply from Thermaltake.

It's been another day, and no reply from Thermaltake. Please respond to this issue, which has been reported to you February 24!!! (original post in this thread).

Hello Thermaltake, any reply?

I wish my fan curve looks like that: So if I add load, it's just a bit faster and constant fan speed. BUT NO.... THIS PSU IS GOING WILD LIKE CRAZY. Look: That's just wrong and should be fixed!!

That would be perfectly fine, is PSU stays at 1600 RPM all the time. Or if I can choose 1600 RPM manually. But this PSU is constantly changing RPM of the fan, every few seconds. You've seen my video? This is abnormal behaviour. If load is big, RPM should be 1600, not 1200-1800 changing all the time!

I've made a video to you can see what I mean: https://www.youtube.com/watch?v=O0qLXcxV910 https://www.youtube.com/watch?v=tk1I12NqmbQ As you can see there, 40 C is a magic barrier. Less than 40 C = stable fan speed, everything is perfect. 40 C reached = PSU will spin up and up until is reaches 39 C back again. Noise levels are insane. Constant fan speed is just fine, but up and down, up and down every few seconds is just wrong.

Hi all, I can totally agree! I registered especially here, because of this annoying problem. My PSU is at 1000W use (57% of my 1500W RGB PSU), and it's whinning at 1200 up to 1800 RPM! Every 5 seconds it's changing it's RPM. This is insane. It has a hard-wired temperature of 40 C, when this temperature is reached, fan is spinning faster and faster until it reaches 39 C. Then, it slows fan down completely to 1200 or less, so temperature is back again to 40 C in a matter of 3 seconds. This is just wrong. I am thinking about returning my both 1500W PSU because this is unacceptable. This is not smart power or fan management at all, this is very dumb. Thermaltake, how we can fix this? Any comment, please? We need workaround right now.