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pioruns

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About pioruns

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  1. Original issue has been reported February 24. That's 284 DAYS since first report. If you have beta version of your software I will be happy to test it.
  2. Yeah, mine is spinning like madman. Up and down, up and down. It's like fake PSU from Aliexpress. NOT A TOP PRODUCT FROM Thermaltake. It's a joke. We are waiting for a fix here, Thermaltake.
  3. OK I will be waiting. In the meantime, I've already put Thermaltake 750W Smart PRO RGB power supply for sale on eBay. I still got few more, though, which I am using. In the current state of things your product is unusable garbage (when in high load). Please fix this as soon as possible. I can't image how this could slip through your quality testing.
  4. Hello, It's already been 6.5 weeks since this issue was reported by me. Are you doing something about it?
  5. That's great!!! This is awesome news. Finally, someone took care of this. When we can expect new software release?
  6. And another day, no reply from Thermaltake.
  7. It's been another day, and no reply from Thermaltake. Please respond to this issue, which has been reported to you February 24!!! (original post in this thread).
  8. Hello Thermaltake, any reply?
  9. I wish my fan curve looks like that: So if I add load, it's just a bit faster and constant fan speed. BUT NO.... THIS PSU IS GOING WILD LIKE CRAZY. Look: That's just wrong and should be fixed!!
  10. That would be perfectly fine, is PSU stays at 1600 RPM all the time. Or if I can choose 1600 RPM manually. But this PSU is constantly changing RPM of the fan, every few seconds. You've seen my video? This is abnormal behaviour. If load is big, RPM should be 1600, not 1200-1800 changing all the time!
  11. I've made a video to you can see what I mean: https://www.youtube.com/watch?v=O0qLXcxV910 https://www.youtube.com/watch?v=tk1I12NqmbQ As you can see there, 40 C is a magic barrier. Less than 40 C = stable fan speed, everything is perfect. 40 C reached = PSU will spin up and up until is reaches 39 C back again. Noise levels are insane. Constant fan speed is just fine, but up and down, up and down every few seconds is just wrong.
  12. I've made a video to you can see what I mean: https://www.youtube.com/watch?v=O0qLXcxV910 https://www.youtube.com/watch?v=tk1I12NqmbQ As you can see there, 40 C is a magic barrier. Less than 40 C = stable fan speed, everything is perfect. 40 C reached = PSU will spin up and up until is reaches 39 C back again. Noise levels are insane. Constant fan speed is just fine, but up and down, up and down every few seconds is just wrong.
  13. Hello, All is here: 1. It's hardware problem. Check my reply in link above. Screenshot is there as well. 2. When PSU is not under load, fan doesn't spin (when on zero fan mode), or spin slowly (when in silent mode), or spin at constant speed (when in performance mode). When PSU is under load of 57%, then it's nightmare! In my situation, 1000W of 1500W PSU rating, fan speed is winding up and down, up and down like crazy!! every 5 seconds. And YES, I CAN HEAR IT.
  14. Hello, I now own Thermaltake 1500 DPS power supply and it's a nightmare. Fan curve is just plain wrong. RPM spins from 1000 to 1800 every five seconds. Up and down, up and down, whinning like madman. This is absolutely not acceptable. Is there any word on fixing this thing? I am about to RMA or return to shop my power supplies (I've got two! :/) if this is not going to be fixed any time soon.
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