[View 71 Owner's Club]

16 hours ago, lostpacket said:

There are only 2, the tempered glass edition (blue lights) and the plus edition (RGB). The RGB plus version is sold everywhere. I bought mine here in Thailand.

Have you installed the software to control the lights?

Im in the States, and havent seen any website selling this case with PLUS version. software doesnt work wit standard fans/controller it gives an error that cannot identify it 

there are 3, white, RGB and RGB PLUS

https://www.thermaltake.com/Chassis/Full_Tower_/View/C_00003343/View_71_Tempered_Glass_RGB_Plus_Edition/design.htm

https://www.thermaltake.com/products-model.aspx?id=C_00003130

[View 71 Owner's Club]

15 hours ago, View71 said:

Okay, if you're in Oztralia you can get PLUS hardware here - I am not very familiar with the 'jukebox' illumination - I am on a TG version case 

https://www.pccasegear.com/products/38307

Nah, im in Murica

[View 71 Owner's Club]

15 hours ago, View71 said:

you can download the PLUS version *software* here - all else is the same as far as I know

https://ttrgbplus.thermaltake.com/

yea i thought so too when i plugged everything but its only for the PLUS version of fans/controller. it doesnt work with standard Riing 

both fans and controller arent same as PLUS one.

[View 71 RGB PLUS]

I received not long ago View 71 RGB, fans work but no light, tried switching ports on controller, one or 2 light up but no control over them, seems like faulty controller.

Then was browsing through TT website and found out there is a Riing PLUS version out there but nowhere to be found to buy it.

https://www.thermaltake.com/Chassis/Full_Tower_/View/C_00003343/View_71_Tempered_Glass_RGB_Plus_Edition/design.htm

Yet support send me link of standard View 71 rgb saying picture is for reference only while their website clearly shows otherwise. 

Thought if could somehow exchange those Riing RGB with extra payment perhaps for PLUS version ? since mine need RMA anyway. 

[View 71 Owner's Club]

i got one RGB version, its nice and all, fits everything... but seems like i got a faulty controller, fans spin but no lights, changing witching connections on controller only gets 1 or 2 to light up but no control over them.

Secondly i have found out on their website there is PLUS version https://www.thermaltake.com/Chassis/Full_Tower_/View/C_00003343/View_71_Tempered_Glass_RGB_Plus_Edition/design.htm

which isnt sold anywhere i looked online, yet support was trying to tell me there is only normal and pic was for reference while its not true, there 2 different RGB versions on TT website. 

[Riing 14 RGB lights dont work]

17 hours ago, ThermalMike said:

Hello,

Check all the connections for the fans and the controller. Make sure the Molex is seated correctly for the power. 

On the controller there is 2 settings for lighting and 1 for speed on the controller. 

Check the website for the fans here: https://www.thermaltakeusa.com/Cooler/Case_Fan_/Riing/C_00002743/Riing_14_LED_RGB_256_Colors_Fan_3_Fan_Pack_/design.htm

If you are in the RGB color cycle mode, pressing the Play/pause button 1 time will unlock the color and it will continue cycling through colors. Pause it again to lock it on that color or use the other button to pick a preset color. 

AS for the other 2 fans not work, swap ports on the controller see if the issue follow or not. 

If you cant get the LED to work, I would suggest to replace the controller. 

Contact our USA support here: https://thermaltakeusa.zendesk.com/hc/en-us

Thanks, I'll try switching fan ports. Can't cycle or change speed, looks like controller should have a light on it too which i doesn't seem to be working.

I already did contact them but was hoping perhaps there is a solution to fix it without going through RMA process 

does it require molex from PSU ? because in instruction it doesnt show that, only one to controller and mobo 4pin and then 3 cables from fans to the controller, its either connect to mobo or direct to PSU from splitter which seems like doesn't make it any different. 

[Riing 14 RGB lights dont work]

Bought a view 71 rgb, fans spin but no light, connected to cha_fan via box provided... after few restarts on new PC, one of them lit up with red but cant change color.

Any solutions?