Hi everyone,
I recently upgraded the RGB software to v1.2.6, however, when it starts, it causes my HDD to 'disconnect'. This was learned after a few hours of troubleshooting (even did a fresh install of windows lolz). It even disappears from computer management. If I don't start the RGB software, the drive never 'disconnects'. I can always see the drive being recognized by the motherboard in the BIOS. Also, if I start the software and then try to shutdown my computer, it never actually shuts down... It seems to get 'stuck' with the RGB lights still on and then after about 15 minutes will automatically boot back up again. Neither of the two issues mentioned have happened since I have uninstalled the RGB v1.2.6 software.
Is there anyway around this or do I need to wait for a software version update?
Below are my computer specs,
CPU: Intel - Core i7-7820X 3.6 GHz 8-Core Processor
CPU Cooler: Thermaltake - Floe Riing RGB 360 TT Premium Edition 42.34 CFM Liquid CPU Cooler
Motherboard: ASRock - X299 Taichi ATX LGA2066 Motherboard
Memory: Corsair - Vengeance RGB 32 GB (4 x 8 GB) DDR4-3200 Memory
Storage: Samsung - 960 EVO 500 GB M.2-2280 Solid State Drive
Storage: Seagate - Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA - GeForce GTX 1080 Ti 11 GB FTW3 HYBRID GAMING Video Card
Case: Thermaltake - View 31 TG ATX Mid Tower Case
Power Supply: EVGA - SuperNOVA G3 750 W 80+ Gold Certified Fully-Modular ATX Power Supply
Other: Thermaltake CL-F054-PL12SW-A Riing Plus 12 LED RGB Radiator Fan TT Premium Edition (5 Fan Pack)
Also, since the new install of windows, I have lost the settings for the fans. Can anyone point me to where I might be able to download an older version of the software? Whatever version that was out during February of 2018 never gave me an issue.
Thanks!
