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TT0987

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TT0987 last won the day on May 30 2020

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  1. Hi, Could you please contact our RMA department to get further help? cs3@thermaltake.com.tw Thanks
  2. Hi, Thank you for your message. Unfortunately, we don't sell cables separately due to the safety issue, we hope you can understand. Thanks
  3. Hi, Thank you for your message. Please see the Toughpower Grand RGB 850W 24-pin configuration as below, hope it helps . Thanks
  4. Hi, Yes! Connect to PSU, there's a split connector. You have to insert both sides. If you have further questions, please let us know! Thanks
  5. Hi, Thank you for your message. Could you please check does all cables plug in a proper way? If yes, there no issue with the power supply. Please check the motherboard and Graphic Card. Thanks
  6. Hi Could you please us which region are you in ? Thank you
  7. HI, Do you have a picture that show us how PSU can't fit into GPU? Thank you
  8. Hi , Could you please send your requirement to our customer service Email box: cs3@thermaltake.com.tw Please write down which and how many cables you need, and also your personal info including full name, address, postcode, country, phone number. Once we receive your requirement, we will get back to you soon. Thank you
  9. Hi , Could you just try to test the power supply itself? Don't connect with other components? If it still doesn't work, please do the RMA process. Thank you
  10. Hi, Could you please tell us what happened in the past ? Could you please leave your message for us again ? Thank you
  11. Hi, Thank you for your message. Could you please just try PUS only? Not connect with other components. If it doesn't work, please do RMA process. Thanks
  12. Hi, Please see the official website about recommendations for Nvidia Geforce RTX 3080& 3090. Thanks
  13. Hi, Sorry, we do not recommend to use any of Thermaltake PSUs with UPS , Thanks
  14. Hi, Sorry for your inconvenience. That situation is smart zero fan how it works, the purpose for that is for keeping the PSU quieter. Thanks
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