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TT0987

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TT0987 last won the day on May 30 2020

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  1. Hi, Yes! Connect to PSU, there's a split connector. You have to insert both sides. If you have further questions, please let us know! Thanks
  2. Hi, Thank you for your message. Could you please check does all cables plug in a proper way? If yes, there no issue with the power supply. Please check the motherboard and Graphic Card. Thanks
  3. Hi Could you please us which region are you in ? Thank you
  4. HI, Do you have a picture that show us how PSU can't fit into GPU? Thank you
  5. Hi , Could you please send your requirement to our customer service Email box: cs3@thermaltake.com.tw Please write down which and how many cables you need, and also your personal info including full name, address, postcode, country, phone number. Once we receive your requirement, we will get back to you soon. Thank you
  6. Hi , Could you just try to test the power supply itself? Don't connect with other components? If it still doesn't work, please do the RMA process. Thank you
  7. Hi, Could you please tell us what happened in the past ? Could you please leave your message for us again ? Thank you
  8. Hi, Thank you for your message. Could you please just try PUS only? Not connect with other components. If it doesn't work, please do RMA process. Thanks
  9. Hi, Please see the official website about recommendations for Nvidia Geforce RTX 3080& 3090. Thanks
  10. Hi, Sorry, we do not recommend to use any of Thermaltake PSUs with UPS , Thanks
  11. Hi, Sorry for your inconvenience. That situation is smart zero fan how it works, the purpose for that is for keeping the PSU quieter. Thanks
  12. Hi, Please see the screw number and pictures down below. Screw number: h6#-32 Hope this helps for you. Thanks
  13. Hi, Sorry, we tried to find the cable for you, but due to this version a bit old, we didn't find anything. We don't sell it either. Sorry for your inconvenience.
  14. Hi, Sorry for your experiences. Could you please tell us which cable that you missed first, then we will try to find out a replacement cable for you, but we can't guarantee due to we don't sell it in general. Thanks
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