[RGB Setup woes: Level 20 MT ARGB]

I completely understand. But, good luck. It's been 5 weeks. No response. Not one. 

[RGB Setup woes: Level 20 MT ARGB]

Yea. It's been over a month for me. I also sent a second message to them after 2 weeks. Still nothing. I finally called at week 3 and they said to only use Aura Sync. That wasnt3the issue. 

It's really easy to pop the chip off. Took about 30 minutes including unplugging the case, do the fix, and plug it all back up. 

[View 37 ARGB Fan problem]

On 3/7/2020 at 8:25 PM, Bryan Phurrough said:

Perfect!  Thank you so much.

BTW, How did you get that felt off the back?

Never mind, I just cut around U1.

 

I can confirm that removing the U1 chip from the fan hub, immediately makes the Asus lighting sync software control all 3 fan RGBs flawlessly. I first tried to desolder the chip but then took wire clips to it. This went much faster. I then plugged the reset switch lead into the MB reset pins and now I have that functionality back. The truth is, I'd never use the stock patterns when the sync software makes everything looks so fantastic. I just wish TT would have responded to the 2 emails I sent. It's now going on 4 weeks and 2 weeks respectively with absolutely no response. Thank you all, especially Bryan Phurrough and Tech Geek for running this down and taking the time out to help us all. I see so many other people having the exact same issue. This fix makes the whole case look amazing!

[RGB Setup woes: Level 20 MT ARGB]

On 10/8/2019 at 9:12 AM, morpheus258 said:

Here is what I posted in the thermaltake group on facebook.  

Just built a new rig with Thermaltake commander C36 case. Has the 2 200mm ARGB fans and says it is compatible with asus aura. I have an Asus TUF x570 MB. The fans work and go through the presets using the button just fine but when I hold the button down to be able to control and sync them with asus aura only one led is lit. I have the case led board plugged into the ARGB header with the cable provided. If anyone has any insight on this let me know. 

I have the exact same issue. X570 wifi mb with the v250 case. I need help!

[View 37 ARGB Fan problem]

On 3/3/2020 at 9:05 PM, Tech Geek said:

OK, I got tired of waiting on ASUS and them asking stupid questions rather than fixing their software.  I have a relatively simple modification to the board that will get this working.  After tracing out the circuit it's a simple matter of removing U1.  Actually you could lift/cut the legs/pins 5 and 6, but removing it maybe easier.  Once this is complete, the switch used to switch color/effect/mode no longer works, but I assume you don't want that functionality anyway.  Actually you could repurpose this switch as a system reset switch.  Just to be clear nothing else needs to be done.  I've attached a picture of what the board looks like just so you can see nothing else needs to be done.  No need to add wires, short anything, etc.

 

The software will default to 120 LEDs, so if you don't want a gap in the effect (while it's talking to LEDs from 28 - 120) make sure to set that number to 27.  Presumably if you have the right connector you could use the ARGB out connector (for the fourth fan) to run an ARGB strip.  Of course you'd have to add those LEDs to the total.

Are you using Armoury Crate or Aurora? Does it matter which software I use? I have the x570 wifi MB and the TT v250. Same RGB controller. Same exact issue.