I am currently experiencing this exact same problem on a AsRock x670e Tachi Mobo for AM5 that the TOUGHLIQUID Ultra 360 All-In-One Liquid Cooler is connected to. Was working just fine in April and May of this year, 2023, and then sometime in June it just stopped working and shows only the default image/info of the liquid temp in the AIO loop. Would love a fix because I bought this simply to have temps displayed.