Tone

Update: Since no help and solution were provided, returned this AIO and ordered a Corsair iCue Link with LCD which works flawlessly.

Update: Took cooler out and installed in my Daughters gaming PC with MSI Pro Z790-P motherboard. Same issue, stuck at Standby Screen and uncontrollable via TT RGB Plus 2.0.

The LCD screen of the TH360 cooler only works for less than 1/2 minute every time I start my PC, then it will stuck at the Standby Screen and not responding to any changes from TT RGB Plus, the only thing it responds to is turning on/off the LCD screen from the software. I tried both USB 2 headers from the motherboard, I tested both USB headers and both transferred data and charged devices. Another issue: LCD remains on after PC shuts down, I enabled ErP from motherboard BIOS which should not supply power to USB, LCD even remains on after I pulled the power cord from the back of the PSU, I wonder where it gets the power from. The only way to shut the LCD is by pulling the Micro USB cable from the Pump block. PLEASE HELP! System specs: CPU: Intel Core i7-14700K CPU Cooler: Thermaltake TH360 V2 Ultra ARGB Sync Motherboard: Gigabyte Z790 AORUS PRO X Memory: G.Skill Trident Z5 RGB 32 GB (2 x 16 GB) DDR5-6400 Storage: Western Digital Black SN850X 2 TB GPU: Gigabyte AERO OC GeForce RTX 4070 SUPER Case: Thermaltake View 51 Snow ARGB Edition PSU: Corsair RM850e