[Water 3.0 Extreme S - coolant / cooling stuff?]

Hi Beware,

 

The Water 3.0 Series including the Extreme S is a closed loop design. With an AIO (All-in-one), you never have to fill it or change the coolant inside. 

 

Just follow the installation instructions and remember to clean off the fans and radiator every now and then to remove any dust.

 

Its a great cooler for todays CPU, hope you pick one up and if so let us see it when you get it installed

 

If you have any questions you know where to reach us!

[stack core v21]

Hi,

 

With the Core V21 by spec we have on the website we recommend max rad in front up to 540mm. (See below)

 

But, with the V21 you have about 12" of space, stacked will give you around 609mm in the front.

 

We do also mention on our product page:

http://www.thermaltakeusa.com/Chassis/Micro_Case_/Core/C_00002559/Core_V21/design.htm

 

"The maximum radiator length supported is 600mm at the front of the stack."

 

So have at it and please show it off once you get it put together!

 

[Project "Black Tornado": Cooling over silence?]

Looking forward to your updates on the X9!

[Goat - Core V1]

Right on! Dig the fade

[Thermaltake Urban S31 Snow Edition - New build]

NICE

[Project SunkisTt - Chrome Frame, Candy Paint (Completed)]

I ran into a snag right before the holidays...

 

The back-side panel when I was painting it was hanging from a wire, just like everything else.

 

Well, the wire broke.. and the corner got smashed on the back-side panel haha!

 

 

The good news is I have pounded out the damage for the most part.

 

Lucky tonight is what we call "Man Monday" and I will be over at my friends house working on it tonight hopefully.

 

I am also lucky to have some paint left over so the match should be fine.. Gotta love Candies

 

Hope to have some updates soon including my parts list.

[Thermaltake Pacific Series Components and Kits!]

This week for #CES2015 we have announced the Pacific Series DIY LCS (Liquid Cooling System) Components. 

 

We have a TON of new stuff coming, this is just the start! 

 

Pacific RL240 DIY LCS Kit: (CES Exclusive Launch)

 

Buy Now: http://www.newegg.com/Product/Product.aspx?Item=N82E16835106254

 

 

 

We will continue to update on the full line of Pacific Series DIY LCS Components as they become available!

 

For more information on our Pacific Series Components including, CPU Block, Pump, Radiator and accessories visit our website:

 

http://www.thermaltakeusa.com/cooler.aspx 

[Toughpower Grand Platinum 850W, 1050W and 1200W]

Hi everyone, 

 

With the release of our latest Toughpower Grand Platinum PSU models at CES 2015, see a first look into what is included with our New Platinum 850W, 1050W and 1200W models!

 

 

 

 

Learn More: http://www.thermaltakeusa.com/psu.aspx

[V71 FAN LED Switch Not Working]

Great to hear you got the replacement without issue.

 

Thanks for posting so we could support you!

[Software for my keyboard.]

Try the driver for Win 8 on your Win 7 OS, should work. 

 

When they updated the driver link I don't think they updated the description.

 

I will pass the info over to have it reviewed and corrected. 

 

let us know if you need anything else

[Can I use this on my computer]

Agreed with Happy, let us know what GPU(s) you are planning to use to get a better idea. 

 

750W should be good for a single GPU setup most of the time.

 

It has the connections you need for the motherboard and should work nicely.

 

Check the GPU 12V+ requirement and compare it with the 750W PSU.

 

Any questions let us know!

[Thermal paste removal]

I just use paper towels to clean off the paste and maybe use some 7% alcohol to clean if I really need too.

 

I put a good amount of paste on and get some satisfying results.

[3.5 inch drive installation help]

Hello,

 

You can always contact our support and we can check to see if we have any parts available. (We are open today)

 

Thermaltake USA Customer Service

Email: ttsupport@thermaltakeusa.com

Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

[V71 FAN LED Switch Not Working]

Trey5537,

 

Yes, we can replace just the fan controller only so you can hang on to the case and everything else.

 

Give us a call today - Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

 

Our support team and discuss with you directly about the controller and the fans and we can look to see what the best solution is.

 

Keep us posted on what you find out!

[Do you prefer single card setups or multi card setups?]

Always like having 2 cards in SLI myself. Have for several years!

 

Currently running (2) 4GB GTX770 Classy cards

 

They do the job for my 144hz for now...

[V71 FAN LED Switch Not Working]

Trey5537, 

 

Welcome to the forums!

 

Make sure the 2-pin molex connector is plugged in all the way and both pins have a good connection. Unplug/plug it back.

 

Also check the button on PCB board, you will have to take off the top section. Check and make sure the button is not stuck, try pressing it directly and look to make sure nothing looks damaged. Could just be a dead component too..

 

Let us know!

 

Call our support tomorrow. Our USA Office contact info is in my signature. 

[GT Level 10 Snow Edition, HotSwap Power?]

Hello,

 

There should be (2) molex there, one for the fan and one for the lights.

 

For the HDD bays, all 5 are hot swap capable.

 

Thanks Happy for the image Take a look on the back side there and check to see if any of the connections (Like the ones you are having issues with) are not getting connected all the way or look damaged. We can look into replacement of the cable over the entire case to make it easy.

 

If you want to go over this in more detail, give us a call

 

(Check info in sig)

[80Plus Chart]

Check out Plug Load Solutions for a listing of Certified PSU under the 80 PLUS rating.

 

http://www.plugloadsolutions.com/80pluspowersupplies.aspx

 

You can see all the Thermaltake Certified PSU models as well as many others.

[Thermaltake Group at CES 2015 (0105~0108)]

CES Oh yeah!

 

See everyone there!

[Green LED Luna Fans]

gviper,

 

Welcome to the forums!

 

Stay tuned! We will have more information soon!

[SimCity 2000 free on Origin]

Nice!

 

Thanks for the heads up.

[Thermaltake Urban S31 Midi Gaming Case]

Check out the Enthusiast Section on our forums!

 

You can also post up some pictures here on this thread:

http://community.thermaltake.com/index.php?/topic/140-show-us-your-thermaltake-system

 

Again, welcome to the community, sit back, have fun and stay kool...

[Messenger Bag?]

Thanks for the feedback on the eRMA form, I will pass it along to be updated.

[Thermaltake Urban S31 Midi Gaming Case]

Great to hear!

 

The Urban S31 comes with both USB 3.0 and 2.0 headers, but no adapter for the 3.0 if your motherboard does not support.

 

Do some searching there is adapters out there, unfortunately we are out of stock @TT Buy P/N: AC0029

 

You can use the (2) USB 2.0 ports in the meantime

 

I can't really speak for non thermaltake products, but any Molex to 3pin should be fine, just make sure the connection is solid.

 

Good luck with the build and don't forget to post up some pictures in our forums when you get it setup!

[Thermaltake Urban S31 Midi Gaming Case]

Bullybeef73,

 

Welcome to the forums and thank you for reaching out to us!

 

The top filter that slides into the slot at the top should be solid. When pressing it in, make sure you press it in all the way. It will get to a point before going all the way in where there is a stop and then a final press should lock it into position. (this is the top filter that slides out the back)

 

Tilting it or moving it around it should be good, if you have any further troubles take some pics if you can and post them up.

 

Feel free to contact me directly or our support team as well! (Info below)