[Neon maker effects]

Hi,

You can check this out https://neonmaker.thermaltake.com/download.php 

[Pure Plus 12 RGB controller compatibility]

Hi,

Pure Duo ARGB is designed for motherboard RGB software, it can not compatible with the controller of Pure Plus fan.

[LGA1700 retrofit kit]

Hi,

You can order here https://www.ttpremium.com/?s=LGA1700

or contact our LA branch.

[Using TT Sync RGB Controller without 5v header]

Hi,

TT sync controller can only connect to 5V ARGB header, it is the only RGB signal output from motherboard.

[2nd Controller Detected - First Controller Missing]

Hi,

You may try to connect the 2nd controller to a different molex 4in cable, sometime, too many riing quad may cause over voltage issue.

[UX100 ARGB Lighting CPU Cooler Stopped Lighting]

Hi,

Based on your description, it seems the LED is broken, please contact our customer support for RMA.

[Thermaltake FRIO OCK and AMD RYZEN mounting support]

9 hours ago, luther said:

i was having the same issue.

icloud

Hi,

May i know which model of cooler you using? Frio OCK?

[TT Riiing Trio fans connected to Controller from TT View 91 TG RGB?]

Hi,

May i know how many fans you have? There are 4 riing plus fans came with view 91, and they already took 4 ports of the controller.

Riing trio normally comes with 3 fans, i think you need another controller.

[Level 20 MT ARBG]

Hi,

I would suggest TH240 or TOUGHLQUID ARGB 240.

[C360 with possibly broken ARGB]

Hi,

Can you upload some pictures of how you connect each fans and water block to the controller and MB?

That will be helpful to clarify the problem.

[Is my reservoir breaking?]

Hi,

It looks like some edge cracks, i would suggest to change the acrylic reservoir only, you can keep the pump and top cap. 

[What pump is in Pacific Core P5 DP-D5 Plus Distro-Plate with Pump Combo]

Hi,

It is D5 non-PWM version.

[TH120 vs Water 3.0 120]

On 10/27/2021 at 5:12 AM, Nick Miltier said:

The real question is how does the pump and radiator compare.  Any 120 mm fan can be swapped out on one of these rigs.  So PWM can be available for the TH120 if you're willing to swap the stock fan out for a PWM fan

Hi,

Radiators are similar. Pump speed of TH is a bit higher than water 3.0 which is 3300RPM vs 3000RPM.

https://www.thermaltake.com/th120-argb-sync-aio-liquid-cooler.html#additional  

https://www.thermaltake.com/water-3-0-120-argb-sync.html#additional 

[Floe Riing 360 Premium RGB not working on Pump Head]

Hi Praind

We are aware of the issue of the LED, please contact our customer support for RMA.

[No TF2 item in the drop-down list of the TT RGB PLUS V 1.4.12021-03-22 software for two TF2s in two different computers]

Hi,

Can you try to connect TF2 to the controller which you connected the CPU water block?

the controller comes with the W5 CPU water block which inside the M360 PLUS kit supports the TF2 to show temp and flow via our software.

Just want to make sure you connect the correct controller.   

 

[is there anyway to change fan assignments via the software in rgb plus?]

Hi, 

Currently you can not change the fan assignment via our software, but we have create a new and easier way to pair your fans and controllers, it will be soon to launch in June with TT RGB PLUS 2.0 software.

[Pacific PR22-D5 Plus discharge rate issues]

Hi,

Can you share what components you installed and your loop setup?  If you can share a photo of your system is even better. 

 

[Thermaltake android app.]

Hi,

Your PC can connect to LAN, just make sure your mobile connects to the same domain.

[TT RGB Plus - Hotkeys for Profiles]

Hi,

RGB PLUS software does not offer Hotkey function, but we will discuss the possibility with R&D team, thank you.  

[Riing 12 LED RGB software?]

Hi,

Riing 12 RGB only works with the controller, can not be controlled by software.

[Best performance cooling pad for laptop]

Hi,

I think you may consider our Massive V20, it features one 200mm cooling fan and support to 17'' laptop.

https://www.thermaltake.com/massive-v20.html 

[I get the following error: could not find fan controller please check the fan controller is connected: Error Code]

Hi,

Did you try the latest version 1.4.2?

https://www.thermaltake.com/downloads 

[TH240 ARGB sync Snow Edition cooling]

Hi,

No problem, if any issues please let us know.

[Help with TT sync controller (CL-O015-PL00BL-A)]

Hi,

Correct, TT Sync controller only works with motherboard RGB software.

[No TF2 item in the drop-down list of the TT RGB PLUS V 1.4.12021-03-22 software for two TF2s in two different computers]

Hi,

RGB PLUS software now is updated to 1.4.2, you may download the new version, the issue should be fixed.