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Moderator Thermaltake
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TT CPM last won the day on August 14

TT CPM had the most liked content!

About TT CPM

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  1. Hi, It seems the LEDs inside the water block are defective since you have tried all possible solution. please msg me your email and where you bought this product, our customer service will contact you soon.
  2. I am afraid that it can not be exactly at the same position for the port, best way is to adjust the tubes.
  3. Hi, you can contact our customer service, cs3@thermaltake.com.tw
  4. Hi, here is the link, if you are interested in the product, you can order here. https://www.scan.co.uk/products/thermaltake-th360-argb-sync-360mm-all-in-one-cpu-hydro-cooler-w-argb-lighting-3x120mm-pwm-fan-intel
  5. Hi, Sorry for the inconvenience. May i know which case you have? Did you try to re-plug the fan cable?
  6. Hi, thank you for supporting Thermaltake. The one you have right now is PR22-D5 non RGB version? PR22-D5 and PR22-D5 Plus share the same structure, but the inlet port may be a bit different, you may need to change the inlet tube a bit.
  7. Hi, Water 3.0 ULTIMATE is an EOL SKU, means we no longer sell this model. If you are looking for a 360 AIO, you may consider our new 360 AIO, though it is an ARGB version, but you can turn the light off by manually, and the price is also reasonable, Scan will sku up in two weeks. https://www.thermaltake.com/th360-argb-sync.html
  8. Hi, The LED is defective, please msg me your email and where you bought this product, our customer service will contact you soon.
  9. Hi, The fan you bought did not have a controller inside the color box? This version of RGB fan we sell is 3pack with one controller, and the controller is not sold separately.
  10. Hi, Did you mean the fans came with your view 71 RGB has no controller inside? or you need an extra controller ?
  11. Did you plug the AIO's LED to MB header? which MB you are using? cuz it seems a software issue.
  12. Hi, Looks like it's LEDs defective, please msg me your email and where you purchased the AIO, our customer service will contact you soon.
  13. Hi, Looks like the LEDs are defective, please msg me you email and where you purchased the AIO, i will pass it to our customer service, they will contact you soon.
  14. Hi, Did you try to plug the fans and pump to the little controller that came with the AIO cooler? The controller is designed for those who's mb does not have RGB header, can you try to unplug the products from MB and plug them to the controller, see if the LEDs light up.
  15. Hi, If you go back to the old version likes 2017 or 2018, there are many updates like bug fix and new functions will be disabled. Our R&D team will have a new version this week, it should solve this issue, could you wait for a couple days?
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